Receptionist / Senior Receptionist (Clinic Assistant)
ENTific LimitedCentralUpdate time: August 10,2020
Job Description
Responsibilities & Duties:
- Greet patients and guests in a professional, friendly and hospitable manner
- Register patients and collect documentation
- Input health records into electronic medical record
- Check patients in/out, billing, and schedule follow-up appointment
- Responsible for front desk administration duties
- Dispense medication with detail explanation
- Maintain clean and well-stocked reception and waiting area
- Answer, screen, and route incoming telephone calls with professional etiquette
- Perform inventory of medical supplies as well as make orders when needed
- Delivering instrument/ reports, etc. to hospital if needed
- Prepare rooms for consultation/examination/surgery/facial treatment etc. if needed
- Disinfect examination/surgical instrument
- Other ad-hoc tasks assigned from Doctor or Clinic Manager during the daily operation
Qualification/ Requirement:
- HKDSE / HKCEE or above
- Exceptional customer service and interpersonal skills
- At least 4 years working experiences in receptionist
- Working experience in the healthcare will be an advantage
- Excellent phone etiquette
- Detail-oriented with good efficiency, pleasant and cooperative
- Strong sense on hygiene issue
- Strong organizational skills and ability to multi-task
- Reliable, responsible, and self-motivated
- Fluent in Cantonese, Mandarin, and English
- Experience with Clinic Solution is a plus
Working hours: 5.5 days per week, Sunday & public holidays off
Basic Salary and Attractive Bonus / Allowance
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