Job no: 504662
Employment type Full time
Property / Office: Corporate Office, Hong Kong
Location: Hong Kong
Department: Management (Manager), Finance

The Regional Operations Controller will be responsible for:

• Supporting the local finance teams of hotels in their region.
• Ensuring hotels adhere to established Internal Control standards.
• Analysing monthly results and identifying business development and profit improvement opportunities.
• Reviewing budgets, forecasts and cash flow statements
• Recruitment, development and mentoring of hotel Financial Controllers in their region.
• Overseeing hotel openings and re-branding projects in the assigned region.
• Other Projects as assigned.
  • The position will involve travel for up to 40% of the colleague’s time.

Key Responsibilities:

• Ongoing Support of Assigned Hotels

• Work with local hotel Financial Controllers to analyse monthly financial reports and highlight opportunities for additional business development, improved labour efficiencies and potential cost control measures.
• Prepare monthly summary highlighting successes, areas of opportunity and recommendations for follow up for presentation during monthly regional operations review.
• Conduct preliminary review of Capital Expenditure requests, Significant Contract Summaries and Barter agreements.
• Assist as necessary and review hotel prepared ROI calculations and business development proposals.
• Provide guidance to Financial Controllers in their understanding of MOHG standards of operations and validating compliance with all Polices & Procedures.
• Conduct Controller Self Assessment Questionnaire (CSAQ) verifications to ensure embedded systems, processes and controls comply with MOHG P&P standards.
• Co-ordinate hotel internal and external audit functions, including follow-up of audit recommendations and pre-audit reviews.
• Conduct periodic on-site operations reviews that include but are not limited to the following:

• Ensure best practices are documented and shared between hotels as appropriate
• Assist in developing and monitoring Learning and Development opportunities for local finance teams.
• Introduce newly joined FCs to MOHG P&P, budgeting requirements, insurance procedures, Risk Management protocols.
• Liaise with Operations Controller –Systems to ensure appropriate configurations, system access rights and other related matters are documented, standardized and maintained.
• Monitor performance termination clauses and incentive fee calculations and highlight any risks / concerns.

2. Openings, acquisitions, divestments, de-branding and FC transition

• Ensure MOHG complies with its obligations to provide pre-opening and operating budgets, manager’s insurance obligations and other key obligations under the management agreements
• Prepare critical path for each project and monitor progress to ensure pre-opening activities are on target to meet scheduled opening dates
• Provide planning and support to newly built or acquired hotels, including budget preparation, on-site assistance with the implementation of systems and procedures
• Develop standard operating procedures and templates for opening hotels which shall include job descriptions, license requirements, etc that can be modified to suit local conditions
• Introduce newly joined FCs to MOHG P&P, budgeting requirements, insurance procedures, Risk Management protocols
• Assist with any acquisition, divestment or de-branding activities
• Ensure smooth transition or hand-over from exiting FCs

3. Actively participate in regional and global projects as determined from time to time but which may include:

• COA Standardization.
• Updating and maintaining Expense Dictionary.
• Development of new KPI’s.
• Updating and maintaining Policy and Procedure Library
• Develop and maintain Opening Toolkit / Controllers Reference Manual
• Design Training plans to raise internal colleagues one level (AFC – FC, Staff Acct. – AFC, etc.)
• Develop brief internal financial training presentations FC’s can use to educate EXCO and/or mid-level managers.