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Job Description

HOW MIGHT YOU DEFY IMAGINATION?

You’ve earned your degree. How will you use that achievement to reach your goals? Do more with the knowledge you’ve worked hard to acquire and the passion you already have. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies, reaching over 10 million patients worldwide. Become the professional you are meant to be in this meaningful role.

Regional Operations Manager

Live

What you will do

Let’s do this. Let’s change the world. In this dynamic role you will in implement the Latin-America (LATAM) Region’s commercial strategy, product launch and lifecycle plans. The Regional Operations Manager role will include cross functional collaboration to establish new supply routes, supply sites, distribution models, setting up systems, managing variations, and overall launch coordination. Responsibilities include:

• Serve as Operations champion for Latin America commercialization plan of action for assigned product(s)

• Lead Regional Operations Team Meetings to manage launch and product life-cycle deliverables

• Lead cross functional meetings and ensure plans are in place, valid and clearly communicated

• Represent the region and country at the Product Delivery Team (PDT); attend PST meetings as needed

• Participate in Joint ventures and partnership management activities for assigned products and represent Operations and Supply chain for the region and countries at the Global, Regional, site and/or country meetings as needed

• Regularly and clearly communicate region’s decision, risks, and project timeline to the PDT and appropriate Operations management/governance

• Generate project charters and ensure project gate reviews are in alignment with international commercialization process; manage within regional budget requirements

• Participate in Operational Excellence opportunities and drive regional improvements and cost savings by using Network Knowledge sharing forums

• Coordination with Regions, Affiliates, Corporate Supply Chain, Contract Sites and Amgen sites to ensure supply with operations strategy and inventory management agreements.

• Own uninterrupted patient supply, supply risk assessment and mitigation plans for assigned products

• Support Demand and Supply Alignment activities for assigned product/market

• Represent the supply network and collaborate with region’s cross functional team (Commercial, Finance, Regulatory Affairs, Quality) to develop compliant product supply strategy for the planning horizon

• Represent the region commercial needs and work with supply network to resolve supply conflicts

• Own cross functional alignment and setup of Physical and Financial Flows specific for product and country

• Execute Operations Commercialization Strategy through regional strategy development and management; ensure regional adherence to CMC Excellence

• Lead all aspects of product launch change control records with SCPM hub, owns change control records as necessary

• Identify changes and work together with the regional planners for ERP systems setup (such as the creation of sales org, material # and customer #); partner with regional planner to ensure timely setup

• Contribute to preparation and review of supply agreements and regulatory documentation

• Lead Regional variation management review process to resolve supply strategy for assigned products

• Ensure country regulations and requirements are clearly understood and incorporated into the global and regional processes

• Ensure compliant execution to meet local regulatory, trade, and quality regulations

• Ensure compliance to Service Level Agreements (SLA) with manufacturing sites and distribution hubs

• Identify process improvement for efficiencies and opportunities for automation

• International and domestic travel might be required; expect less than 10%

Win

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The Management professional we seek is a collaborative partner with these qualifications.

Basic Qualifications:

• Doctorate degree OR Master’s degree and 2 years of Supply Chain/ Customer Service/Operations experience in a GMP and/or Good Distribution Practice regulated industry OR Bachelor’s degree and 4 years of Supply Chain/Customer Service/Operations experience in a GMP and/or Good Distribution Practice regulated industry OR Associate’s degree and 10 years of Supply Chain/Customer Service/Operations experience in a GMP and/or Good Distribution Practice regulated industry OR High school diploma/GED and 12 years of Supply Chain/Customer Service/Operations experience in a GMP and/or Good Distribution Practice regulated industry.

Preferred Qualifications:

• Fluent in English and Spanish, oral and written

• Fluent in Portuguese (a plus)

• Bachelor’s Degree in Business, Supply Chain, or Engineering

• Experience working with multiple geographies and cultural backgrounds worldwide

• Knowledge of emerging new technologies such as Robotic Process Automation (RPA) and application

• Experience with budget planning development and solutions

• APICS or equivalent Supply Chain/Operations certification

• 3 + years of experience in Pharmaceutical product commercialization, Lifecycle Management, Product Launches, Planning

• Experience with Regulatory Affairs requirements, Clinical Development and/or International Business, Supply Chain operations

• Understanding of marketing principles, competitor practices, and knowledge of commercialization and launches

• Experience in project management across departments and geographies

• Ability to recognize strategic implications of sophisticated product development activities and lead them cross-functionally

• Quick process understanding, insight and visualizing

• Strong analytical skills (incl. MS Excel, MS Power Point) and ability to summarize and clearly communicate findings

• Able to support multiple products and projects, able to work autonomously and in teams to meet completion date

• Relationship builder in which the employer’s interest prevails

• Motivated, persistent, eager to optimize, drive for excellence

• Problem solver with high sense of responsibility to achieve results

• Strong communication and presentation skills (verbal & written)

• Able to breakdown intricate problems and convey clear message and solutions

• GMP knowledge and understanding of pharmaceutical regulations

• Understanding of Quality and regulatory requirements

Thrive

Some of the vast rewards of working here

As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being.

• Full support and career-development resources to expand your skills, enhance your expertise, and maximize your potential along your career journey

• A diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act

• Generous Total Rewards Plan—comprising health, finance and wealth, work/life balance, and career benefits—with compensation and benefits rated above 4 stars (out of 5) on Glassdoor

Apply now

for a career that defies imagination

Objects in your future are closer than they appear. Join us.

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