Regional Sales Coordinator
We are seeking a dynamic addition to our team – an organized individual who is interested in Sales and Marketing and has a strong desire to excel and exceed the expectations of our guests and Fairmont Hotels and Resorts. Come as you are!
To learn more about our lifestyle and location visit our website: www.lakelouisejobs.com
What is in it for you:
Experience living in Banff National Park in the iconic location of Lake Louise
Subsidized staff accommodation provided on-site for full time status
Access to our Lifestyle Program activities
One duty meal in our newly renovated staff cafeteria
Competitive extended benefits package including medical, vision and dental for full time permanent status
Employee Travel Program
Comprehensive Wellness Platform (LifeWorks)
Discounts on food & beverage/fitness centre/spa/golf
Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor
What you will be doing:
Act as a direct support to assigned sales managers, in all aspects of the position from lead generation, contracting, and follow-up for all Regional Mountain properties.
Field general inquiries and direct information on behalf of Sales Manager
Respond to inquiries from established and prospective clients in the absence of the Sales Manager
Execution and organization of creative and passionate site inspections showcasing CLL’s unique selling proposition. Involvement in client activities/onsite entertaining for all market segments as needed.
Communication of detail re. site inspections with operating departments to ensure flawless execution
Entertainment of clients in absence of and in conjunction with Sales Manager
Share knowledge of The Fairmont Chateau Lake Louise’s heritage, facilities and programming (ie. environmental/heritage initiatives)
Assist and support the relevant marketplaces for other projects as assigned
Arrange and assist with BDT’s,
Prepare weekly, monthly, quarterly and annual reports as required
Integration within the Sales team and with other team members in Conventions, Guest Services and throughout the hotel
Actively seek opportunities to improve systems and procedures
Ensure a clean and safe working environment, and actively participate in health and safety initiatives
Adhere to all hotel environmental policies and initiatives
Carry out any other tasks as assigned
Your experience and skills include:
Minimum one year experience in hotel environment (ideally in Sales, Reservation, Conference Service or Front Office
Minimum one year experience in hotel environment
Graduate of Hospitality Degree/Diploma program a definite asset
Previous sales experience an asset
Knowledge of Opera Sales & Catering / Opera Sales Force Automation and Property Manager are asset
Knowledge of CLL’s heritage, facilities and programs a definite asset
Knowledge of Opera Sales & Catering / Opera Sales Force Automation and Property Manager are asset
Excellent time management and multitasking skills
Excellent communication and organizational skills
Excellent knowledge of Word, Excel, Outlook and Windows XP
Confident, well groomed, pleasant telephone / personal disposition
Desire to learn and advance within the Sales and Marketing team
Demonstrates initiative, and the ability to multitask and work with minimal supervision
Ability to maintain high service levels under pressure
You may be required to work on holidays, weekends, overnights and other non-day shifts. Submission of your application to Fairmont Chateau Lake Louise indicates that you are able to meet these requirements as needed.
Your team and working environment:
Fast-paced, upscale, luxury hotel
Close proximity to multiple ski resorts in winter and world-renowned hiking trails in summer
Hospitality employees worldwide making this a great place to develop lifelong connections
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
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