If you desire to be part of something special, to be part of a winning team, to be part of a fun team – winning is fun. We are looking forward to a Regional Service Manager - North based in New Delhi, India. In Eaton, making our work exciting, engaging, meaningful; ensuring safety, health, wellness; and being a model of inclusion & diversity are already embedded in who we are - it’s in our values, part of our vision, and our clearly defined aspirational goals. This exciting role offers opportunity to: Overall responsibility for three phase for assigned territory Customer handling & customer satisfaction - explanation of root cause analysis, assurance to customers regarding products & services. Responsible for Load studies, site studies, Installation, commissioning, Preventive and emergency Breakdown service. Service sales revenue and customer satisfaction. Receives and resolves customer's service calls in field. Direct onsite support to customers Plan and conducts Preventive maintenance to improve machine down time Protect service contract Penetration and sell other service products to achieve Service sales targets Provide technical and other business related support to Service Providers. Maintains an ongoing relationship with customers, service providers and other departments in the designated area. Be responsible for Customer Satisfaction in the designated area Regular and disciplined in service reporting. Qualifications Diploma / Bachelor’s Degree in Electrical or Electronics is highly desirable. Process oriented and customer focused individual with a drive to provide highest level of field service support to the team to improve sales and profitability. Requires knowledge for UPS as well as working knowledge of the electrical industry. Minimum of 10-15 years experience is recommended. Strong interpersonal skills. Yes! Because you are the one we are looking for, we hope to hear from you now! #LI-AB1 What you will get from us Eaton’s mission is to improve the quality of life and the environment through the use of power management technologies and services. We provide sustainable solutions that help our customers effectively manage electrical, hydraulic and mechanical power – more safely, more efficiently and more reliably. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours. Eaton’s 2020 revenues were $17.9 billion, and we sell products to customers in more than 175 countries. We have approximately 85,000 employees. We make work exciting, engaging and meaningful for our employees through our dedication to tackling some of the toughest power management challenges on the planet and by never losing sight of what matters. Our culture is built on a strong commitment to practicing our core values and supporting our employees with the tools they need to succeed. We pledge to always foster a diverse and inclusive environment, including inclusion resource groups that bring together employees who share a common purpose, interest or background. In the past year, our company has received top employment recognition by the Human Rights Campaign and almost fifty percent of our Board of Directors represented diverse groups. When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger. We have demonstrated our passion for sustainability with the recent announcement of cutting carbon emissions from the company’s operations by at least 50 percent by 2030. We are ethical, passionate, accountable, efficient, transparent and committed to learning. We are confident we can deliver on our promise to improve the quality of life and the environment because of the attributes that our employees embody. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Job: Sales Region: Asia Pacific Organization: PQD India Job Level: Manager Schedule: Full-time Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No Does this position offer relocation?: Relocation from within hiring country only Travel: Yes, 50 % of the Time