Position: Remittance Clerk

Report to: Head of Customer Services

Job Summary:

To be responsible for handling activities of remittance processing including attending to customer’s inquiries, ensuring all activities of the units are carried out in compliance with polices, rules and regulations of CBRC/ PBOC/ SAFE, relevant local government authorities, Head Office and the Branch.

Responsibilities:

• To handle the activities of Inward Remittance (SWIFT, T/T via PBOC’s Nostro) and Outward Remittance (SWIFT) e.g.
• Review to ensure customer maintain account with branch before updating to the System
• Ensure completeness of documentation before obtaining approval from authorized person
• Dispatch credit / debit advice to customer
• Follow-up with customer to ensure compliance
• To control over safe-keeping of documents are implemented and carried out according to policy
• To timely seek resolution to customer’s request.
• To perform/ monitor registration / system update (daily) for external and internal report, update information required against all accounting vouchers processed the day before end of day closing
• To timely update of both internal and external policy governing remittance activities
• To perform other tasks as assigned by Head of Customer Services

Job Specifications:

Technical Knowledge

• Bachelor degree in Business, Finance or other related field

Skills

• Inter-personal and problem solving skills
• Hard working and being able to deliver quality results under pressure
• Proficiency in both Chinese and English in particular good written and verbal communication skills
• Service minded

上班地址：建国门外大街甲12号新华保险大厦