Reservation Agent (ibis Saigon South, Vietnam)
AccorHo chi minh cityUpdate time: October 28,2021
Job Description
Job Description
Work Experience
Benefits
- Process and input group, FIT and corporate reservations following hotel reservations policy.
- Answer all calls promptly, within 3 rings using specified greeting for hotel, in a courteous and efficient manner. Ensure that all relevant information is obtained.
- Ensure all reservations are accurately action within the same working day.
- Provide guest with up-to-date information.
- Provide security and privacy of guests by keeping all guest’s information confidential unless otherwise instructed by guests.
- Handle all arrival and departure records.
- Carry out other job functions as and when assigned by management.
Work Experience
- Diploma in Tourism/ Hospitality Management.
- Minimum 1 year of relevant experience.
- Ability to use Opera system will be an advantage.
- Excellent reading, writing and oral proficiency in English language.
Benefits
- Employee benefit card offering discounted rates in Accor Hotels worldwide.
- Develop your talent through learning programs by Academy Accor.
- Opportunity to grow within your property and across the world!
- Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities, like Planet 21
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