Reservation Associate
AccorErnakulamUpdate time: July 30,2022
Job Description
- Handling and managing reservations process through various communication platforms
- Monitor room sales an improve sales technique
- Handle inquiries and obtain correct information regarding details of reservation
- Confirm and process reservation requests.
- Ensure all information pertaining to reservations are properly taken and entered into the system
- Keep up to date rooms available for sale and any changes in hotel room rates
- Help maximise room sales by upselling to a higher category
- Maintain and update all room reservation transactions, room availabilites
- Handle group bookings as well as end to end reservations processes
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