1. Job search
  2. Nagpur jobs
  3. Reservation Executive
Reservation Executive
Le MéridienNagpurUpdate time: October 22,2019
Share Save Job Follow this company
Job Description
Posting Date Oct 22, 2019
Job Number 19001712
Job Category Reservations
Location Le Méridien Nagpur, Wardha Road Opposite MIHAN Flyover, Nagpur, Maharashtra, India VIEW ON MAP
Brand Le Méridien
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us

Le Meridien Nagpur, offers unique experiences in every one of its stylish guest rooms & suites. Warm earth tones in addition to the luxurious sitting & work areas create an inviting ambiance for our guest to experience & enjoy.

Our Guest Experience 132 elegant rooms and suites promising the ultimate in chic comfort. With local city views and the exquisitely plush, signature Le Meridien bed, our spaces are designed to awaken the senses. Our curious guest could also indulge in lip smacking Zero Mile flavors which are local favorites.  

Le Meridien is an upscale, design-focused international hotel brand with a European perspective which is owned by Marriott International which is an American multinational diversified hospitality company that manages and franchises a broad portfolio of hotels and related lodging facilities. It has more than 6000 plus properties in over 110 countries and territories around the world with new portfolio of 30 brands making it the world's largest hotel company.

Le Meridien unlocks each destination and promises discovery moments at every turn. The brand inspires curious and creative minded travelers to experience their surrounding with eyes wide open & senses engaged. Le Meridien continues to grow internationally, attracting curious and creative-minded travelers drawn by the promise of discovery.

 

 

 

 

 


Job Summary
 
     Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.
 
     Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
 
 
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.


Apply on Company WebsiteSee all jobs at Le Méridien

Get email alerts for the latest"Reservation Executive jobs in Nagpur"