JOB DESCRIPTION

• Processes all reservations (individual and group rooming lists), booking changes and cancellations into Opera in a timely manner.

• Implements Revenue Management selling strategies such as upselling, recommendation of hotel facilities, and restrictions for each property recommended by the Ideas System and/or the Director of Revenue.

• Maintains an efficient filing system of all guest correspondence, and relevant Reservations documents.

 

WORK EXPERIENCE

• University/ College degree in a related disciple required.

• Knowledgeable in Microsoft Windows applications and Opera PMS.

• Ability to focus attention on guest needs, remaining calm and courteous at all times

 

BENEFITS

• Employee benefit card offering discounted rates in Accor Hotels worldwide.

• Develop your talent through learning programs by Academy Accor.

• Opportunity to grow within your property and across the world!

• Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities, like Planet 21.