Reservations Agent

You are the beginning of an exceptional guest experience! Be the first point of contact for the hotel’s reservation and sales enquiries, creating Heartist moments and luxury experiences for our guests.

Your team and working environment:

The Sofitel Brisbane Central is centrally located within the heart of Brisbane City. The hotel’s 416 elegantly appointed rooms and suites are complemented by the finest personal luxuries to make this one of Brisbane’s best accommodation experiences. The hotel features a number of exquisite and extravagant food & beverage outlets, two fitness centres, a Day Spa and fully flexible event spaces for up to 1100 delegates.

What’s in it for you:

• Work in a luxury environment surrounded by the best people in the industry
• Heartist benefit card offering discounted rates in Accor properties worldwid
• Direct access from Central Train Station to the hotel
• Discounted parking on site
• Learning programs through our Accor Academy
• Opportunity to develop your talent and grow within your property and across the world!

Your experience and skills include:

• A background in call centre, reservations or reception is essential
• Experience with Opera PMS
• HotSOS or PABX systems experience
• Excellent communication skills and a professional telephone manner
• An enthusiastic approach
• Attention to detail

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

 

Aboriginal & Torres Strait Islander people are strongly encouraged to apply.