Accor Hotels is the world’s largest and fastest-growing hotel group with a network of more than 4000 properties in over 90 countries.  We offer exceptional opportunities for career development & the opportunity to Work Your Way, across much-loved brands ranging from well-known five-star luxury hotels to budget lodgings all around the world. With the ability to #WorkYourWay, Accor offers Same Day Hire and exciting new Benefits!

Centrally located in the heart of Darling Harbour, Novotel & ibis Sydney Darling Harbour includes not 1 but 2 of Sydney's most popular Hotels. Surrounded by an array of tourist attractions, restaurants and bars, Novotel & Ibis are renowned for quality, simplicity and value for money with over 750+ rooms boasting spectacular views of Darling Harbour and the Sydney CBD!

This is your opportunity to join our close-knit professional Reservations Team at the Novotel & Ibis Sydney Darling Harbour. This position offers you the opportunity to work your way in an exceptional team environment that fosters learning, development and career progression. If you are ready for the next move in your career, apply now.

We are seeking for applicants on Full Tim or Part Time capacity to join our busy Reservations Team.

• Provide quality service to all guests by responding to their requests promptly, efficiently and courteously
• Demonstrated ability and passion to deliver exceptional guest service over the phone and face to face
• Attend to all incoming calls in a professional and polite manner, constantly striving to provide total customer satisfaction 
• Team player with high level of initiative & the ability to work autonomously
• Excellent written and verbal communication skills
• Ensure procedures are followed for all monetary transactions, accounting and banking accordingly
• Use every opportunity to promote hotel facilities and maximise sales through sound product knowledge and selling skills

Benefits Your Way:

• The opportunity to Work Your Way across the much-loved Accor Brands
• Terrific working environment in the beautiful Darling Harbour precinct
• The opportunity to develop yourself at Accor’s flagship property in Australia, working with an exceptional team
• Discounted Accommodation and F&B in Accor hotels worldwide

To #WorkYourWay to Darling Harbour, Click apply or send your CV to amali.perera@accor.com

Aboriginal & Torres Strait Islander people are strongly encouraged to apply.