You are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience when they arrive!

What you will be doing:

• Consistently offer exceptional, friendly and engaging service
• Ensure the best selection for the guest and ensure revenue is maximized through up-selling
• Recommend property facilities and assist guests with information and special requests
• Book room reservation requests, enter rooming lists, and update accurate information in the system

Your experience and skills include:

• Guest focused personality
• Prior experience is a plus
• Strong interpersonal and problem solving abilities
• Fluency in English 
• Proficient with microsoft office applications