Accor Hotels is the world’s largest and fastest-growing hotel group with a network of more than 4000 properties in over 90 countries.  We offer exceptional opportunities for career development & the opportunity to Work Your Way, across much-loved brands ranging from well-known five-star luxury hotels to budget lodgings all around the world. With the ability to #WorkYourWay, Accor offers Same Day Hire and exciting new Benefits!

Centrally located in the heart of Darling Harbour, Novotel & ibis Sydney Darling Harbour includes not 1 but 2 of Sydney's most popular Hotels. Surrounded by an array of tourist attractions, restaurants and bars, Novotel & ibis are renowned for quality, simplicity and value for money with over 750+ rooms boasting spectacular views of Darling Harbour and the Sydney CBD,

We are looking for someone who is ready to take the next step in their Career, helping lead as Reservations Supervisor. This role will have you working in a busy team environment working across two different hotel brands and properties.

In this role you will be:

• Answer all calls promptly, within 4 rings using specified greeting for hotel, in a courteous and efficient manner
• Process and input group, FIT and corporate reservations
• Ensure all reservations are accurately actioned within the same working day
• Maintain a positive selling approach to maximise yield in both occupancy and rates.
• Assist with processing of refunds/credits to required guests 

Benefits Your Way:

• The opportunity to Work Your Way across the much-loved Accor Brands
• Terrific working environment in the beautiful Darling Harbour precinct
• The opportunity to develop yourself at Accor’s flagship property in Australia, working with an exceptional team

To #WorkYourWay to Novotel and Ibis Sydney Darling Harbour, Click apply or send your CV to amali.perera@accor.com

Aboriginal & Torres Strait Islander people are strongly encouraged to apply.