Restaurant General Manager - Jean-Georges at Waldorf Astoria Beverly Hills
hiltonBeverly hillsUpdate time: June 27,2022
Job Description

Waldorf Astoria Beverly Hills is looking for a Restaurant General Manager to oversee our signature restaurant, Jean-Georges! This is an amazing opportunity to not only join one of the world's largest hospitality companies but also one of the most diverse and renowned restaurant groups in the world.

This Forbes 5-Star property has 170 rooms, 6,300 square feet of banquet space, and 4 food and beverage outlets.This includes 2 restaurants, lobby lounge, and in-room dining.

In this role, you will oversee Jean-Georges Beverly Hills leading a team of 25+ to uphold Forbes standards and curate memorable experiences for high-end clientele.

This is Chef Jean-Georges Vongerichten's first restaurant on the west coast offering a collection of contemporary California culinary delights, combining new taste sensations as well as much-loved selections from his famed New York City restaurants and beyond.

The ideal candidate will be an inspirational leader with a genuine passion for providing world-class service, a keen eye for detail, and a talent for building teams and developing others. At least 3-5 years of restaurant management experience in a fine dining restaurant is required. Union and luxury hotel experience are a plus.

Want to learn more? Hotel Website, Hotel Instagram, Jean-Georges Group, Restaurant Instagram, Restaurant Facebook

 


 

What will I be doing?
 

As a Restaurant General Manager, you would be responsible for directing and administering the activities and services of a designated restaurant(s) in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Plan and direct all aspects of restaurant operations to include, but not limited to, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
  • Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, conducting counselling and evaluations and delivering recognition and reward
  • Create and maintain customer database and partner with Sales and Marketing/Public Relations on marketing strategy
  • Maximize efficiency technology system(s) (i.e. Open Table)
  • Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
  • Ensure compliance with health, safety, sanitation and alcohol awareness standards
  • Initiate and implement up-selling techniques to promote restaurant food and beverage and services and to maximize overall revenue, including, but not limited to, creating new menus and cross-selling products and services hotel-wide
  • Recruit, interview and train team members

 


 

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

 


 

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

 

The Benefits - Hilton is proud to have an award-winning workplace culture. 

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: 

  • Health insurance 
  • Career growth and development 
  • Go Hilton travel discount program 
  • Best-in-Class Paid Time Off (PTO)  
  • Supportive parental leave
  • Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
  • Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)

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