Job Description:

• Completes the daily responsibilities that are set for each individual shift
• Complete closing duties, including restocking items, turning off lights etc
• Conducts monthly inventory checks on all operating equipment and supplies
• Take an active role in coaching and developing junior staff
• Any other duties related to food and beverage service assigned by the manager
• Check with guests to ensure satisfaction with each food course and beverages
• Responsible for cleaning, collecting and returning food and beverage items to proper area
• Maintain cleanliness of work areas, china, glasses etc. throughout the shift
• Reviews order dockets ensuring accurate and timely preparations for order requirements accordingly
• Present accurate final bill to guests and process payments
• Perform shift closing on the Point of Sales terminal and tally cash and credit card settlement
• Ensures that the restaurant is always kept clean and organized, both at the front as well as at the back of the house area
• Ensures that the restaurant brand standards and SOP's are consistently implemented
• Work with fellow staffs and manger to ensure that the restaurant achieves its full potential
• Able to answer any questions regarding menu and assist with menu selections
• Able to answer any questions regarding menu and assist with menu selections.
• Able to anticipate any unexpected guest need and reacts promptly and tactfully.
• Always applies service techniques correctly at all times, and serving Food & Beverage items with enthusiasm.
• Serve food courses and beverages to guests.
• Set tables according to type of event and service standards.
• Record transaction / orders in Point of Sales systems at the time of order.
• Communicate with the kitchen regarding any menu questions, the length of wait and product availability.
• Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
• Always greet and welcome guests promptly in a warm and friendly manner.
• Always thank and give fond farewell to guests conveying anticipation for their next visit.
• Assist guest with table reservation.
• Assist guest while seating.
• Ensure guest are serviced within specified time.
• Has a good knowledge of menu and presentation standards.
• Speak with guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette.
• Able to answer any questions regarding menu and assist with menu selections.

Job Requirements:

• Good command in both spoken and written English
  
• Should have pleasing personality

Working address : Batard Restaurant, Shop E, 165-166 Connaught Rd W, Sai Ying Pun 
Working hours : 5.5 days per week
Annual Leave: 7 days/ year