Restaurant Supervisor - Pullman Phuket Panwa Beach Resort
AccorPhuketUpdate time: January 17,2022
Job Description
Job Description

What is in it for you:

  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies and the opportunity to earn qualifications while you work.
  • Opportunity to develop your talent and grow within your property and across the world
  • Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What you will be doing: 

  • To ensure that the outlet is managed efficiently according to the established concept statements
  • To ensure that all operating standards are adhered to in order to achieve the level of service established in the Departmental Operations Manual
  • To ensure that the par stocks for all operating equipment and supplies are strictly adhered to and that the outlet is adequately equipped.
  • To assist in conducting monthly inventory checks on all operating equipment and supplies.
  • To assist in controlling the requisitioning, storage and careful use of all operating equipment and supplies
  • To increase F&B revenues by implementing and training all team on upselling.
  • To handle all guest complaints, requests and enquiries on food, beverage and service.
  • To ensure that the outlet cashiering procedures are strictly adhered to.
  • To carry out monthly, quarterly, bi‑yearly, yearly inventory of operating equipment
  • To be entirely flexible and adapt to rotate within the different outlets of the Food and Beverage Department 


Work Experience

Your experience and skills include:

  • Handling guest complaints and ability to know when to escalate to line manager
  • Must be able to multi task
  • Able to work as part of a team & stand alone, while taking ownership of the restaurant 


Benefits
  1. Attractive Salary and benefits
  2. Accor Special Room Rate Worldwide
  3. Opportunities to Growth
  4. Staff Dormitory


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