The Risk Policy Officer is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

• Responsibility covers managing portfolio risk policy for the aligned products, focusing on growing and maintaining healthy portfolios through line and various accounts maintenance programs such as limit increase/ decrease, accounts renewals/ closure, cross-selling between products
• Manage merchant policy for Cards product, focusing on healthy merchant business through managed exposure and governing of merchant acquiring policy
• Manage 3rd party exposure and key money policy (as applicable), ensuring controllable exposure according to risk appetite
• Work together with counterparts from Business, Sales, Credit Operations, Decision Management, Operations & Technology to ensure correct policy implementation at an operational level
• Interact with regional counterparts for policy approval and adherence to Global/Regional Policy requirement
• Provide analytics at portfolio and segment levels for the purpose of monitoring, making policy adjustments, provide sound credit decisions with the ultimate goal of optimizing risk and rewards
• Work together with the Risk MIS team, in charge of Credit Risk Reporting and Portfolio Quality Review Reporting, as well as facilitating ad-hoc reporting as needed
• Responsible for reporting and accuracy of critical portfolio data returns to the Bank's key regulators
• Responsible for the regular validation as well as new development of the portfolio score & segmentation models through collaboration with regional and global risk analytics team
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years experience in Statistics/Analytics/Decision Management will be desirable
• Highly ethical and with integrity
• Excellent verbal and written English communication skills
• Effective listening skills
• Candidates must have effective negotiation skills, a proactive and 'no surprises' approach in communicating Risk issues, strength in sustaining autonomous views
• Able to work across levels in risk management and also with other operations and business teams
• Excellent Presentation skills – adept at presenting effectively to audiences of various sizes and adapting style as necessary
• Able to identify and influence key decision makers across various levels and functions within the organization
• Able to work in a rapidly changing external environment and support business in a highly competitive and challenging market

Education:

• Bachelor’s/University degree, Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

The Risk GPO Policy Group The Risk GPO Policy Group oversees the development of Risk policies, standards and procedures and participates in Risk related regulatory exams and internal audits. Its key functions are to establish Risk policy and standards. The group works in close collaboration with subject matter experts in Credit Risk, Market Risk, Operational Risk, Liquidity Risk, Model Risk and Risk Governance as well as other departments within the organization.

The Risk Policy Manager:

• Works closely with the Policy Owners/Managers to capture and track policy changes across the various sectors.

• Participates with Policy Owners/Managers in working groups to develop/revise risk management policies to address outstanding issues from external regulators, internal & external auditors, and any issues raised by internal risk and business management.

• Manage the Risk Policy Coordination Group.

• Manage the Risk Policy Approval Committee and Charter.

• Manage the Citi Policy Committee review process.

• Manage the quarterly control verification for the Policy Release Process and the Citi Private Bank Credit Product Program Approval and Extension Process.

• Manage the Annual Review Process and organization of the Board presentation.

  Key Responsibilities:

• Responsible for assisting in developing/revising risk management policies to address outstanding issues from external regulators, internal & external auditors, and issues raised by internal risk management and business management.

• Organize and manage RPCG, RPAC and CPC Committee meetings.

• Manage the Risk Policy Inventory on the Citi Policy Directory

• Responsible for taking and maintaining the minutes and actions of the RPCG and RPAC meetings.

• Liaise with senior managers across Global Risk and the businesses.

• Responsible for documenting product standards and guidelines for new/existing product programs.

• Responsible for responding to risk management questions related to the RPCG, RPAC and CPC Committee process.

• Maintain Communication tools including Websites and SharePoint sites for ICG Risk Policy Office.

• Responsible for testing the controls established in the MCA for the Policy Release Process and the Citi Private Bank Credit Product Program Approval and Extension Process.

• Responsible for organizing and managing the Annual Review Process for the Policy GPO.

• Responsible for responding to Policy interpretation requests

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Grade :All Job Level - All Job FunctionsAll Job Level - All Job Functions - US

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Time Type :Full time

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