reports to Division OpX Director

Purpose of the job

The rollout consultant is responsible for detailed set up (use of screens, documents, reports, inquiries, and business controls), to solve application related and/or integration related issues and to transfer knowledge about the above to the local sites, to ensure that a terminal can operate and is in control after the rollout consultants have left.

Key Accountabilities

The Rollout Consultant is responsible for the following tasks:

Set up prototype environment, including initial testing, co-write business scenario’s. This is done in close cooperation with the Key Users.

Key User training: transfer Core Plus & Plex Plus domain knowledge to Key Users by means of application training during Site Acceptance Test.

Assist in Data preparation: prepare and supply standard formats to help local community in preparing data to be uploaded in the Core Plus & Plex Plus applications.

Assist in updating project documentation, such as business scenarios, but also procedures, draft a Go Live approach, including conversion tools and control reports. , conform the best fitting cutover strategy. Assist in setting up the production environment with local terminal data, including running control reports.

Support Key Users in their support role after Go Live.

Provide additional training to end users after Go Live (e.g. training on the job).

In case a change / enhancement of software is considered needed by the terminal, the rollout consultant will assist in drafting a request.

In case tests result in issues, the rollout consultant will assist in correctly and completely logging the issue. Same goes for the period after testing up to and including support stage.

Functional expertise & (Know How)

Academic or comparable education in the field of Information Technology or Business Management or a demonstrated background in Vopak’s frontline execution jobs (Customer Service, Operations).

Professional

Flexibility in performing tasks, adapting to changing circumstances and working in a dynamic environment

Independently working and deciding within limits as agreed upon

Able to handle stressful situations

Ability to adapt to different local situations around the world and different cultures

Knowledgeable of the tank storage terminal processes within the relevant domain.

Knowledgeable of the Moves toolkit

Competencies

The rollout consultant has a good balance between the following qualifications:

A sharp analytical nature, a pragmatic mentality and the ability to communicate effectively at all levels of the organization

Excellent skills in both written and verbal reporting

Excellent skills in Microsoft Office applications and project supporting applications

Excellent facilitation skills for workshops

Fluent in English (and depending the country other language skills might be required)

Willing to travel regularly when necessary

Willing to stay at a location for a longer period of time (multiple months)

An interdisciplinary vision

Creativity in finding the most appropriate solutions for issues

Excellent presentation and communication skills

Excellent teaching and coaching skills

Relevant Core Plus & Plex Plus application knowledge in the relevant domain(s).

Is aware of the way of working at the location, the Division and the global Moves organization.

Able to handle stressful situations

Flexibility in performing tasks, adapting to changing circumstances and working in a dynamic environment

Independently working and deciding within limits as agreed upon

Ability to adapt to different local situations around the world and different cultures

上班地址：淮海中路398号博银国际大厦26层