·       Ensure the high standard of services provided for guests and the attainment of the department's qualitative and quantitative targets.

·       Collaborate with Reservations, Sales & Marketing departments to meet the business plan goals and to develop efficient strategies.

·       Review departmental/ divisional profits, payroll expenses, rooms’ expenses, cost per occupied room, previous day’s occupancy and room revenues

·       Monitor and handle guest complaints in an expedient and effective manner.

·      5 years’ experience in room management including in a large property.

·      Ability to balance the needs of the operation, administration and colleagues.

·      Strong leadership skills to effectively train, teach and motivate a team to achieve a high level of performance and exceed targets.

·      Ability to identify guest needs and respond proactively to their concerns.

·      Excellent communication skills especially in English.

We offer a very competitive salary and benefit package for the deserving candidate.