Swissôtel Sydney is a luxury five-star hotel located in the heart of Sydney’s business, retail and entertainment district.

The hotel boasts 369 beautifully appointed guest rooms and suites offering contemporary living for the modern business and leisure traveller. Our facilities include the award-winning spa centre Spa and Sport, a restaurant and lobby bar, fully equipped fitness centre, outdoor swimming pool as well as eight state-of-the-art meeting rooms including a heritage-listed ballroom seating up to 400 people.

Swissôtel Sydney, part of Accor’s Luxe brands, have an exciting, newly created opportunity for a Rooms Controller to join our Front Office Team.  

Responsibilities and duties (but not limited to):

• Constant knowledge of the Hotel’s arrivals and departures, room availability, scheduled in-house group activities and special packages & promotions
• Ensure accurate room allocations and room readiness for all hotel guests in accordance to guest preferences and hotel needs
• Work closely with other departments to ensure a seamless experience for our Hotel guests including Reservations, Housekeeping and Engineering
• Balance Hotel Inventory as per Hotel guidelines

About You

• The ability to demonstrate and deliver luxury service
• Excellent verbal and written communication skills
• Keen eye for detail and problem solving skills
• Excellent organisational skills and ability to manage prioritising tasks
• The ability to foster strong interdepartmental relationships
• Working knowledge of Opera is desirable
• Working knowledge of Microsoft Office applications

Aboriginal & Torres Strait Islander people are strongly encouraged to apply.