SEA Medical Capabilities & Operations (Senior Manager)
AmgenChina - hong kongUpdate time: February 19,2021
Job Description
Career Category
Medical AffairsJob Description
Job Description:
- Medical Capabilities
- Drives strategy and execution across the capability, including process alignment across SEA affiliates, standardization, identifying and implementing solutions locally where needed in alignment with product and franchise strategies.
- Medical Operations:
- Accountable for Regional Medical performance management responsibilities, ensuring standardization, training, quality and timely delivery across various Regional Medical systems and analytics capabilities
- Lead regional operations, overseeing budget, resource management (eg, headcount), & process
- Represent Functional needs and collaborate cross-functionally at key R&D interfaces
Role:
Regional (SEA), located at the Singapore SEA Headquarters
Reports to:
SEA Medical Director
Key responsibilities may include but are not limited to the following activities:
- Execute capability strategies that maximize the value proposition of Amgen's therapies including annual strategic planning and goal setting, global process framework, alignment, and compliance, as well as and systems solutions
- In alignment with global capability, establish, ensure or execute consistent and efficient procedures, systems and infrastructure are in place to support capability.
- Partner with Global Learning and Performance and JAPAC Medical Capabilities teams to help determine the annual strategy and execution of training programs to support capability/staff within region/local
- Ensure broad and deep collaboration with local stakeholders to contribute to / inform and execute strategies
- Ensure Global/Regional/Local input and alignment to strategy, plans, and process, as appropriate to meet program goals on time and within budget
- Champion initiatives and ideas from the field to the headquarters; driving annual objectives and metrics (quantitative and qualitative) for performance as appropriate to capability
- Contribute to developing global organizational strategies for successful implementation of role and programs
- Coach, mentor, motivate and develop talent, as appropriate
- Ensure staff onboarding and ongoing training, contribute geographic expertise to RBC and Blueprints
- Utilize global infrastructure for tracking, measuring and evaluating performance and ensure continuous performance improvement
- Lead implementation of SOPs
- Drive Functional/Management Incentive Plan (MIP) goal setting and initiatives, and track & report progress
- Work with SEA Medical Director to organize Leadership Team and regional meetings to achieve strategic objectives
- Identify, lead or contribute to cross-departmental/functional strategic initiatives/process improvement opportunities
- Partner with Global Medical Operations to represent regional needs and support process roll-out
- Lead innovation to drive staff engagement, support staff development, establish recognition programs; identify and implement platforms for learning and best practice sharing
Minimum Requirements
- Doctorate degree & 2 years of Medical Affairs experience OR
- Master’s degree & 6 years of Medical Affairs experience OR
- Bachelor’s degree & 8 years of Medical Affairs experience
Preferred Requirements
- MD, PhD, PharmD, Masters Degree
- Prior experience in Medical Affairs within the biopharmaceutical industry in the areas of hematology, oncology, cardiovascular or bone
- Understanding of the drug development and commercialization process
Competencies
- Ability to shape and influence vision/strategy
- Demonstrated capability to translate strategy into clear, understandable operational plans in a matrix environment
- Deep understanding of global context and able to translate strategies across geographies
- Embraces rapid, thoughtful decision-making leveraging Amgen DAI method
- Strong leadership and people management skills
- Able to lead through change utilizing effective change management methodologies
- Foster culture of innovation, informed decision making and appropriate risk taking
- Strong cross-functional negotiation skills, ability to skillfully navigate the executive matrix
- High emotional intelligence, robust corporate maturity and savvy, self-awareness with mindset for continuous improvement
- Excellent communication skills (written and verbal), strong aptitude for presenting various stakeholders, including executive staff
- Flexible, adaptable and comfortable with ambiguity
- Knowledge of global compliance, safety and regulatory influences that impact capability
- Strong commitment to staff development (direct or indirect)
- Operational excellence: management skills, planning, prioritization, decision making, objective setting, meeting management and plan execution
- Role model successfully working in teams in a complex, multi-functional, global matrix environment
- Delivery / customer service focused
- Continuously expanding medical, scientific, market, external landscape knowledge
- Broad skill set in Medical Affairs, Clinical Development, Drug Safety and Regulatory Affairs
- Role model for others in line with Amgen Values
- Agility in technology and systems
- Ability to manage complex contact center operations
- Forecast and pivot
- Conflict resolution
- Analytical skills
- Medical affairs process
- Field medical activities
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