SEA Medical Capabilities & Operations (Senior Manager)
AmgenChina - hong kongUpdate time: February 19,2021
Job Description

Career Category

Medical Affairs

Job Description

Job Description:

  • Medical Capabilities
    • Drives strategy and execution across the capability, including process alignment across SEA affiliates, standardization, identifying and implementing solutions locally where needed in alignment with product and franchise strategies.
  • Medical Operations:
    • Accountable for Regional Medical performance management responsibilities, ensuring standardization, training, quality and timely delivery across various Regional Medical systems and analytics capabilities 
    • Lead regional operations, overseeing budget, resource management (eg, headcount), & process
    • Represent Functional needs and collaborate cross-functionally at key R&D interfaces

Role:

Regional (SEA), located at the Singapore SEA Headquarters

Reports to:

SEA Medical Director

Key responsibilities may include but are not limited to the following activities:

  • Execute capability strategies that maximize the value proposition of Amgen's therapies including annual strategic planning and goal setting, global process framework, alignment, and compliance, as well as and systems solutions
  • In alignment with global capability, establish, ensure or execute consistent and efficient procedures, systems and infrastructure are in place to support capability.
  • Partner with Global Learning and Performance and JAPAC Medical Capabilities teams to help determine the annual strategy and execution of training programs to support capability/staff within region/local
  • Ensure broad and deep collaboration with local stakeholders to contribute to / inform and execute strategies
  • Ensure Global/Regional/Local input and alignment to strategy, plans, and process, as appropriate to meet program goals on time and within budget
  • Champion initiatives and ideas from the field to the headquarters; driving annual objectives and metrics (quantitative and qualitative) for performance as appropriate to capability
  • Contribute to developing global organizational strategies for successful implementation of role and programs
  • Coach, mentor, motivate and develop talent, as appropriate
  • Ensure staff onboarding and ongoing training, contribute geographic expertise to RBC and Blueprints
  • Utilize global infrastructure for tracking, measuring and evaluating performance and ensure continuous performance improvement
  • Lead implementation of SOPs
  • Drive Functional/Management Incentive Plan (MIP) goal setting and initiatives, and track & report progress
  • Work with SEA Medical Director to organize Leadership Team and regional meetings to achieve strategic objectives
  • Identify, lead or contribute to cross-departmental/functional strategic initiatives/process improvement opportunities
  • Partner with Global Medical Operations to represent regional needs and support process roll-out
  • Lead innovation to drive staff engagement, support staff development, establish recognition programs; identify and implement platforms for learning and best practice sharing

Minimum Requirements

  • Doctorate degree & 2 years of Medical Affairs experience OR
  • Master’s degree & 6 years of Medical Affairs experience OR
  • Bachelor’s degree & 8 years of Medical Affairs experience

Preferred Requirements

  • MD, PhD, PharmD, Masters Degree
  • Prior experience in Medical Affairs within the biopharmaceutical industry in the areas of hematology, oncology, cardiovascular or bone
  • Understanding of the drug development and commercialization process

Competencies

  • Ability to shape and influence vision/strategy
  • Demonstrated capability to translate strategy into clear, understandable operational plans in a matrix environment
  • Deep understanding of global context and able to translate strategies across geographies
  • Embraces rapid, thoughtful decision-making leveraging Amgen DAI method
  • Strong leadership and people management skills
  • Able to lead through change utilizing effective change management methodologies
  • Foster culture of innovation, informed decision making and appropriate risk taking
  • Strong cross-functional negotiation skills, ability to skillfully navigate the executive matrix
  • High emotional intelligence, robust corporate maturity and savvy, self-awareness with mindset for continuous improvement
  • Excellent communication skills (written and verbal), strong aptitude for presenting various stakeholders, including executive staff
  • Flexible, adaptable and comfortable with ambiguity
  • Knowledge of global compliance, safety and regulatory influences that impact capability
  • Strong commitment to staff development (direct or indirect)
  • Operational excellence: management skills, planning, prioritization, decision making, objective setting, meeting management and plan execution
  • Role model successfully working in teams in a complex, multi-functional, global matrix environment
  • Delivery / customer service focused
  • Continuously expanding medical, scientific, market, external landscape knowledge
  • Broad skill set in Medical Affairs, Clinical Development, Drug Safety and Regulatory Affairs
  • Role model for others in line with Amgen Values
  • Agility in technology and systems
  • Ability to manage complex contact center operations
  • Forecast and pivot
  • Conflict resolution
  • Analytical skills
  • Medical affairs process
  • Field medical activities

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