Bring your career aspirations to life with AIA!

Provides 24x7 support to IAM applications and request management.

• To provide front-line primary user administration and technical support to end users on various technical issues and problems relating to IAM applications and infrastructure.
• To provide end-to-end support for Identity Lifecycle Management, Access Provisioning, Privilege Accounts Management and Single-Sign On functionalities.
• To respond to, documenting and resolving service tickets in timely manner accordingly to SLA.
• To perform root cause analysis, develop checklists for typical problems and recommend procedures and controls for problem prevention.
• To perform manual administrative tasks related to the IAM service request fulfillment and other BAU activities.
• Interact with delivery partners and/or vendors and internal stakeholders as required to achieve objectives.
• Ensure daily operations and system workflows follow global standards and security policies.
• Support IAM leaders to maintain and enhance IAM solution.
• Demonstrate and apply strong teamwork and communication with other team members.

Build a career with us as we help our customers and the community live healthier, longer, better lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.