Do you want to help create the future of healthcare? Our name, Siemens Healthineers, was selected to honor our people who dedicate their energy and passion to this cause. It reflects their pioneering spirit combined with our long history of engineering in the ever-evolving healthcare industry.

We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sound interesting?

Then come and join our global team as SRS Engineer .

Smart Remote Services (SRS) is a secure data link that connects our customers’ medical equipment to service experts in our Customer Care Center. Via SRS, the performance and condition of their equipment can be monitored in real-time.

It makes a broad range of proactive and interactive services available – including fast error identification, remote repair and software updates, preventive maintenance, and collaboration services.

SRS gives our customers the confidence that any deviations and disturbances can be tracked down before a problem can affect their work.

Remote Solution supports our customers in the complete rollout of a remote service infrastructure and thereby ensure failsafe, stable, and fast data transmission. Our focus is on the development, installation, configuration, and support of IT systems to provide remote services. Our challenge is to support our customers optimally regarding image display and transmission to various medical modalities.

职责描述：

• Comply to global defined process and knowledge base, drive the communication with internal / external customer to deliver desired technical solution and service.
• Research, troubleshoot, develop and implement a workaround (if needed) and gain agreement from customer on problem resolving.
• Response to special requirements, independently handover projects.
• Actively find new opportunities and services.

Qualifications and Experience:

• General Network management / IT Security / Operation System knowhow.
• Collaborate with cross-group peers both proactively and reactively
• Strong customer service, communication, problem-solving and interpersonal skills
• Ability to manage high pressure situations
• Strong analytical logic thinking
• Effective communication and collaboration skill; Fluent in English (written and oral) is mandatory.
• Supporting / service desk working experience is preferred.

Education and Training:

• Bachelor or Master Degree in Computer Science, Electronic Engineering , Language.
• CISCO CCNA certification are preferred

Our global team:

Siemens Healthineers is a leading global medical technology company. 50,000 dedicated colleagues in over 70 countries are driven to shape the future of healthcare. An estimated 5 million patients across the globe benefit every day from our innovative technologies and services in the areas of diagnostic and therapeutic imaging, laboratory diagnostics and molecular medicine, as well as digital health and enterprise services.

Our culture:

Our culture embraces different perspectives, open debate, and the will to challenge convention. Change is a constant aspect of our work. We aspire to lead the change in our industry rather than just react to it. That’s why we invite you to take on new challenges, test your ideas, and celebrate success.

We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Click here to get started.

To all recruitment agencies: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes.

上班地址：周祝公路278号