• Prepare monthly staffing schedules, monitoring staff attendance and assist in planning work schedules. 

• Maintain a Hotel logbook on incidents, complaints etc. and refer them, if required to the appropriate department for follow up action. 

• Prepare various monthly reports as required. 

• Conduct regular operational meetings to review, monitor, adjust and upgrade the performance of the department as a whole, explaining new directions and policies and procedures at the same time. 

• Be aware of the Security policies and procedures of the Hotel, and ensure that at all times in all areas of the Hotel that they are being strictly adhered to. 

• Be aware of the Fire and Emergency procedures, and your department responsibility in an emergency. 

• Work closely with other departments of the hotel, and attend regular meetings on a periodical basis.

• Participate in providing and receiving constructive criticism about the department and the Hotel as a whole, in order to improve efficiency, productivity and guest service.

• Ensure hotel, guest and staff information or transactions are kept confidential during or after employment with the company.

• Ensure the ALLSAFE is follow by all team member and guest

• Previous experience in similar role at international hotels at least 3 years

• Good in English

• Ability to lead by example, believe in a strong team culture and set the scene for high performance

• Good working knowledge of MS Excel, Word, & PowerPoint

• Ability to multi-task, work well in stressful & high-pressure situations.

• International working ambiance

• Attractive salary package

• Working with positive mindset colleagues