Safran est un groupe international de haute technologie opérant dans les domaines de la propulsion et des équipements aéronautiques, de l'espace et de la défense. Implanté sur tous les continents, le Groupe emploie plus de 92 000 collaborateurs pour un chiffre d'affaires de 21 milliards d'euros en 2018. Safran occupe, seul ou en partenariat, des positions de premier plan mondial ou européen sur ses marchés. Pour répondre à l'évolution des marchés, le Groupe s'engage dans des programmes de recherche et développement qui ont représenté en 2018 des dépenses d'environ 1,5 milliard d'euros.

Safran est classé dans le Top 100 Global Innovators de Thomson Reuters ainsi que dans le palmarès « Happy at work » des sociétés où il fait bon vivre. Le Groupe est en 4ème position du classement Universum des entreprises préférées des jeunes ingénieurs en France.

Duties and Responsibilities:
a) To manage some key customer accounts and lead the ownership to secure sales opportunity, increase revenue, achieve annual growth, and optimize the EBIT.
b) Promote SEDSA routine repair capability and new capability.
c) Develop repair proposal (exclusive or non-exclusive) and/or retrofit proposal to secure business with contracts.
d) Require to understand and process warranty dispute, special discount/waive request from customer, particular quote build-up request for approval from SEDSA repair administrator, and expedite the long-pending and/or big value quotes with customer smartly.
e) Cash collection for key customer accounts in assistance to SEDSA credit manager as to improve the cash flow.
f) Ownership of overall customer satisfaction / perception of SEDSA as an MRO site.
g) Networking with all customers distributing in China mainland and share the organizational changes internally timely.
h) Daily monitoring of all repair flows between SEDSA and customers to ensure smooth operation and efficient communication.
i) Involve in any special mission, such as imminent AOG, expedition of specific order, delivery discrepancy, quality complaint, etc.
j) Quality missions, such as cap list distribution, obtaining LOI, customer quality audit (documents only, or on-site)
k) Co-operate with all departments to identify sales opportunities and provide better customer services

Experience and Qualifications:
a) Diploma / Degree holder in engineering or business administration
b) Preferable 5-7 years in a commercial, business or sales & marketing role in the Aerospace industry.
c) Preferably to have experience in a MRO in repair administration, repair, quality, or engineering area.
d) Appreciates and possesses wide product knowledge and technical background in Aerospace aftermarket
e) Handle flexible hour and willing to travel within China and able to travel within short notice when necessary
f) Excellent verbal, written, presentation and computer skills (Word, Excel and PowerPoint)
g) Excellent interpersonal and communication skills, able to interact with people of all levels