Responsibilities:

• Responsible for end-to-end handling of sales orders, from sales orders creation to final billing;
• Contact customers through telephone and email when needed to follow up customers’ order and arrange delivery logistics;
• Use our ERP (Enterprise Resource Management) system to create sales orders base on customers’ purchase order;
• Keep sales orders documents up-to-date and accurate in a timely manner;
• Coordinates with internal procurement department to arrange delivery schedule for customers;
• Coordinates with internal logistics department and following up on delays or orders that have been rescheduled;
• Arrange billing of goods and services;
• Coordinate among internal sales operation, procurement and logistics departments to ensure customers’ orders are processed effectively and follow them through until orders are delivered according to customers’ requirement;
• Provide good customer service as you process their orders and handle related customer enquiries;
• Achieve high level of customer satisfaction;
• Following and enforcing the company's sales policies and procedures;
• Provide administrative support to sales operation and business process;
• Daily & monthly reporting.

Requirements:

• HKDSE, HKCEE graduates or above;
• 1-2 years in order processing and sales support experience is preferred;
• Experience working in Information Technology company or handling technology product is an advantage;
• Proficiency in Microsoft Office and ERP software;
• Good command of both spoken and written English and Chinese;
• Good communication and organisation skills, self-motivated, independent and responsible;
• Immediate available is preferred.

We offer an attractive salary package and performance bonus, 5-day work, bank holiday, medical plan and training, provide decent working environment and convenient office location next to MTR.

For any interested candidates, please send your CV for application.

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