Sales Assistant
Hong Kong Disneyland ResortLantau Island, New TerritoriesUpdate time: March 27,2019
Job Description
Career with a Difference
Hong Kong Disneyland delivers world-class service and lifetime memories for our Guests. As a Cast Member, you will be an important part of the Disney Show. Working at Hong Kong Disneyland offers you the opportunity to participate in comprehensive training and experience excellent career development opportunities.
Interested in a career with a difference? Join us now!
Responsibilities :
Basic Qualifications :
Hong Kong Disneyland delivers world-class service and lifetime memories for our Guests. As a Cast Member, you will be an important part of the Disney Show. Working at Hong Kong Disneyland offers you the opportunity to participate in comprehensive training and experience excellent career development opportunities.
Interested in a career with a difference? Join us now!
Responsibilities :
- Process hotel room reservation and ticket orders from email and fax, verify reservation details, correct pricing, and input in system accurately
- Handle telephone inquiries from Contracted Wholesalers, Travel Agents, other clients and internal partners on different issues on hotel/ticket/meal coupon bookings
- Provide “after sales” support such as. ticket delivery coordination, cancellation/amendment on hotel bookings and ticket validity extension, ensuring in the process that our sales policy are complied with, support operations team to handle on-site guest issue
- Provide support to Sales Coordinators in room block reservation, preparation, and coordination.
Basic Qualifications :
- Diploma holder or Degree holder preferred
- Experience in customer service sector, preferably in hotel industry
- Good interpersonal and communication skills
- Fluent in English, Mandarin, and Cantonese
- Proficient in Word, Excel and Power-point
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