Job title: Sales Assistant

Role/Scope

Guarantee sales in respect of the company’s image

Key Responsibilities:

？ Customer assistance: listen to the client, introduce the product, being able to condition in the product choice

？ Finalize sale (cross selling, up selling)

？ Complaint management and post-sale service

？ Give information and suggestions to take care of the product

？ Sell, assist and gain a loyal client

？ Constant database update

？ Manage and control cash register : sales receipt printout, tax free, gift vouchers, bank deposit

？ Corporate layout and Visual Merchandising rules to be applied, keeping the high standard of the boutique image

？ Share and respect administrative and corporate guidelines

？ Stock management: re stock goods on display

？ Personal care in respect of corporate guidelines

Skills & Experience

？ Fluent in English and in the language of the country of reference

？ Elegant (good looking, well cared figure, no distinguishing mark (tattoo,...), well-balanced body language)

？ Sales experience of luxury brands (sales technique, knowledge for the sector in terms of customers and needs)

？ Excellent relation skills ( empathy, communication, good speech skill, be positive)

？ Good skills of working in respect of targets (KPI’s, in quantity and quality)

？ Product knowledge (materials, wearability, functionality; respect of company’s guidelines in display, presentation to the client, management)

？ Service oriented (taking care of others’ need, motivation is to satisfy client’s need, patience)

？ IT knowledge

？ Inventory management

上班地址：中山东一路32号 上海外滩半岛酒店