• 达成个人销售目标并为店铺达标做出贡献。
• 充分利用品牌和产品知识以支持销售。
• 运用提问技巧来了解顾客的需求。
• 应对顾客对货品的顾虑和异议。
• 采取可行的行动计划，令所有品类的销售机会最大化。

• 始终如一的运用标准销售服务流程，确保我们的服务达到并超越顾客的期望。
• 以专业的方式在店铺内或者通过电话处理顾客投诉。
• 全面有效的跟进顾客相关事宜（顾客投诉及维修等。

• 通过向顾客介绍成为Versace忠实顾客后所享有的礼遇，来获取顾客的联络信息。
• 有效的管理顾客信息，和顾客建立关系，并进行个性化的互动。
• 主动运用各种方式和顾客维系长期的联系，使销售机会最大化。
• 在店铺负责人的领导下，协助店内各类促销活动的开展。

• 完成各项上级分配的运营工作（收货，转货，盘点，库存安排，报表等）。
• 确保店铺的形象和货品陈列符合标准。
• 参加公司或者店经理发起的会议，培训，陈列，促销，补货和团队建设等活动。
• 遵守公司的各项政策和规程。
• 遵守工作计划，包括工作时间和考勤。

• Achieve individual objectives and contribute to the achievement of store objectives.
• tilize brand and product knowledge, to develop arguments in selling.
• Implement questioning skills to explore customer needs.
• Handle customer's concerns and objections towards products.
• Take possible actions to maximize the sales opportunity on all categories.

• Implement the standard selling ceremony in a consistent manner, to ensure the service meets and exceeds the customer’s expectation.
• Handle customer complaints in store and over the phone in a professional manner.
• Thoroughly and effectively follow up customer incidents (Complaints repair etc.).

• Capture customer data by introducing the benefit of being a Versace client.
• Manage customer data effectively to build relationships and personalize future client interactions.
• Proactively take possible actions to maintain a long term relationship with customer and maximize sales opportunity.
• Support the organization of In-store & Promotional events, as per Shop in Charge guidelines.

• Complete assigned operational duties (Goods receiving, transferring, stock take, stock arrangement, reporting etc).
• Ensure the appearance of the store and products presented are up to standard.
• Participate in meeting and training, VM set up, sales event, merchandise replenishment, team building, initiated by the company or store manager.
• Comply with all company policies and procedures.
• Adhere to work schedule, inclusive of time and attendance.

上班地址：北京赛特奥特莱斯