Sales Coordinator
Marriott International, IncTaibeiUpdate time: September 16,2019
Job Description
Posting Date Jul 24, 2019
Job Number 19091354
Job Category Sales and Marketing
Location W Taipei, 10 Zhongxiao East Road Sec. 5, Taipei, Taipei, Taiwan VIEW ON MAP
Brand W Hotels
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly
Start Your Journey With Us
Job Number 19091354
Job Category Sales and Marketing
Location W Taipei, 10 Zhongxiao East Road Sec. 5, Taipei, Taipei, Taiwan VIEW ON MAP
Brand W Hotels
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly
Start Your Journey With Us
Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat.
We share our guests’ passions, providing insider access to what’s new and what’s next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. W guests soak it in and live each day with a mantra: Detox.Retox.Repeat. If you’re ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels.
We share our guests’ passions, providing insider access to what’s new and what’s next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. W guests soak it in and live each day with a mantra: Detox.Retox.Repeat. If you’re ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels.
Purpose of Role
Sales Coordinator performs and coordinates clerical duties for the department: ensures customer follow-up (e.g. proposal / contract / email is done in time), answers all incoming telephone calls, assists with customer inquiries and reports to manager, supports managers’ workload and organise site inspection in manager’s absence and coordinate all clients’ appointment schedules for managers. Sales Coordinator also needs to have ability to take meeting minutes when required.
- To answer telephone and take messages for the department in adherence to
W Taipei Sales Department and hotel standards.
- To maintain all Rooms Sales files in accordance with established hotel
procedures and standard.
- To facilitate the proper handling, ensure that all information regarding
important guests is sent to respective departments on schedule.
- To prepare all necessary reports for directors and managers when required.
- To advise managers when assigned work cannot be completed within a
24-hours period.
- To operate with peak efficiency through coordination, communication and
cooperation.
- To adhere to Sales objectives such as customer service, financial targets,
revenues and profits.
- To maintain image enhancement and adhere to W Style.
- Required to conduct duties in a courteous, safe and efficient manner, in
accordance with Sales Department and W Hotels policies and procedures,
ensuring that the highest level of service and communication is maintained.
- Required to adhere to and support Sales and Marketing Plan in its
implementation and to cooperate and communicate with managers on a
regular basis to achieve the realisation of the plan in an efficient, consistent
and successful way.
Responsibly Description
- Coordinate all clerical duties for Sales & Marketing Department to ensure
proper follow-up on proposal / contract / emails and ensure all correspondence
is completed in a timely fashion.
- Prepare correspondence to customers, internal booking reports and file
maintenance
- Answer all incoming telephone calls. Assist customer enquiries and process to
managers
- Handle guests complains, site inspections, guest / function room bookings,
promote services and sales (if required) in the absence of managers.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
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