Sales Coordinator, Business Travel & Tour Markets
You are a multi-tasker and are able to work independently, performing a wide range of complex and confidential administrative duties to support your team. You communicate well with all contacts, anticipate and resolve issues, and update team your various projects.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
  
  What you will be doing:
• Ensure prompt and courteous service is extended to both internal and external clientsMaintain an orderly work environment
• Have a complete understanding and knowledge of hotel’s services and facilities
• Assist in qualifying leads, and entering bookings into Lanyon
• Assist with rate loading
• Assist with details for incoming tour groups
• Assist with preparing proposals and contracts for BT and Tour Segments
• Respond to clients within one hour and adhere to Fairmont’s standards
• Conduct client site inspections to showcase the Hotel’s guestrooms 
• Maintain current sales and promotional literature
• Coordinate with other departments within the hotel to ensure distribution of important information
• Provide administrative duties as required by Sales Manager
• Assist with preparation and follow-up of sales trips
• Participate in and prepare for client entertainment activities
• Assist in Business Travel and Tour month end reporting 
• Data entry – entering account production
• Competitive Set Analysis
• Other duties as assigned

Your experience and skills include:

• Computer literate in Microsoft Window applications and or relevant computer applications required
• Previous administrative experience required. Hotel experience is an asset
• University/College degree in a related discipline preferred
• Excellent communication skills, both written and verbal required
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Your team and working environment: 

• Centrally located in downtown Calgary, Fairmont Palliser is the city’s premier, landmark hotel. With 407 elegantly appointed guest rooms, The Fairmont Palliser is truly the place to be. Join us in delivering the iconic Calgary experience. 
• Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.   
• Fairmont Palliser is committed to an employment equity program that includes special measures to achieve diversity among staff.  
• In order to keep our employees and the general public safe from the threat of Covid 19 and the rise of variants in the community, the  Hotel has implemented a Covid-19 Vaccination Policy.
  
  Our commitment to Diversity & Inclusion:
  We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
  
  Why work for Accor?
  We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
  By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

  Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS