Smaato’s Digital Advertising Technology Platform gives publishers the controls to deliver seamless, tailored, and engaging experiences for their audiences and advertisers. Advanced targeting capabilities and competitive intelligence help publishers optimize their monetization strategy to create data-driven experiences and reach their full revenue potential. Founded in 2005, Smaato is headquartered in San Francisco, California, with additional offices in Hamburg, New York, Shanghai, and Singapore. Learn more at www.smaato.com.

Smaato的数字广告技术平台为发行商提供控制力，为其受众和广告商提供无缝的、量身定制的和引人入胜的体验。先进的受众定向功能和竞争情报可帮助发行商优化其商业化策略，以创建数据驱动的体验并发挥其全部商业化潜力。Smaato成立于2005年，总部位于美国加利福尼亚州旧金山，并在汉堡、纽约、上海和新加坡设有办事处。更多详情请访问www.smaato.com

Smaato’s Sales Engineering team is the interface between our most valued clients and everything technical of our platform. Focused on the growth and retention of these high profile clients, this team's efforts are highly visible within the company. The team helps new prospects to understand the technology and the nuances of our products, makes sure the technical integration is feasible, works smoothly and is done in the best possible fashion. Being the mastermind for technical challenges that need investigation the team also ensures ongoing technical health of existing clients, supports rolling out new products and stays in sync with the product team to ensure they build the right things for our clients.

As a Sales Engineer at Smaato you have a deep understanding of the product and the technical background. You are also a great communicator and work with your counterparts on the client side on a daily basis. Your main goal is the client's success and to leverage your creativity and technical expertise by identifying technical challenges and their solutions.

What You’ll Do

• Support advertisers in integrating their product with Smaato’s Demand Side Platform
• Advise Sales on how to technically integrate our products
• Troubleshoot technical bugs in e.g., JavaScript code and SQL databases, log analysis
• Provide technical solutions for programmatic advertisers
• Verify technical issues, isolating and diagnosing the problem and if you can, developing solutions
• Develop and deliver product demonstrations and produce support materials such as guidelines and documentation

Smaato的销售工程师团队是Smaato技术平台和我们宝贵客户之间的对接渠道。该职位主要专注于发展和保持优质客户，在公司内部职能清晰明确。销售工程师帮助新客户了解我们的技术和产品特性，确认可行的对接方案，保证对接过程顺畅，流程专业。销售工程师团队还需保证现存客户的对接稳定，了解最新的技术问题和挑战并积极攻克，支持新产品的产出，并与产品团队实时沟通，确保我们的产品符合市场需求。

作为Smaato的销售工程师，你对公司产品和其技术背景有深刻的了解。同时，你善于沟通，擅长与客户方的技术团队长期交流。你的主要目标是保证客户的成功，运用你的专业知识和创造性来定位技术痛点并提出解决方案。

岗位职责

• 支持广告主和Smaato需求端平台的对接
• 为销售团队提供产品接入/整合的建议
• 技术故障检修，例如SQL 查询, JavaScript 和日志分析等
• 为程序化广告主提供技术解决方案
• 核实技术问题，处理和诊断并提出解决方案
• 负责产品演示，并负责相关材料的产出，例如产品使用文档等材料。

• 2+ years of experience as Solutions Engineer, Product Support Engineer, Mobile Web/App Developer, Technical Consultant, or a similar job
• Ability to read, understand, and troubleshoot JavaScript code and SQL databases
• Ability to understand customers’ needs and finding solutions for them
• Experience with web technologies, mobile app technologies are strongly preferred
• Familiar with Real-Time Bidding (RTB), Supply-Side Platforms (SSP), Demand-Side Platforms (DSP) and ad exchanges/networks
• Appreciate challenges, and curious to solve complicated, inconsistent technical issues
• A technical university degree in e.g. Computer Science
• Business proficiency in Mandarin and English 

岗位要求

• 两年以上工作经验，解决方案工程师，产品支持工程师，移动网页/APP工程师，技术咨询顾问或类似工作。
• 能够看懂理解并且能够修正JS代码和SQL数据库。
• 能够理解客户的需求并找到解决方案。
• 有网页技术经验和移动端APP技术经验优先。
• 熟悉广告技术生态系统，了解实时竞价（RTB）、供应商平台（SSP）、需求方平台（DSP）和广告交易/网盟的优先。
• 愿意接受挑战，有兴趣解决复杂的技术问题。
• 技术相关本科以上学历，如计算机系。
• 英语和普通话流利。