Sales & Events Executive

Multi Complex, Accor Sydney Olympic Park

Full time

Are you a master in Human Connection? Can you foster relationships and use people’s stories to drive a truly incredible customer service experience? If so, we now have an opportunity for an experienced Sales & Events Executive. There are a few things that will make you shine in this role – having a positive attitude and the ability to think on your feet and solve problems. You will be a strong communicator with excellent written communication, exceptional organisational skills and the ability to balance multiple priorities and act with a sense of urgency, whilst remaining as cool under pressure.

ACCOR is the world’s largest and fastest-growing hotel group with a network of more than 4000 properties in over 90 countries. We offer exceptional opportunities for career development across much-loved brands ranging from well-known five-star luxury hotels to budget lodgings.

Due to business growth, the Sales & Events Executive is a newly available role across the Novotel/ibis and Pullman Hotels located in the Heart of NSWs most exciting entertainment precinct – and home to Accor Stadium.

This role is responsible for the driving sales and ultimately revenue for conference and events to achieve set sales targets. 

Key Responsibilities:

• Sourcing new business, co-ordinating events and conferences.
• Responsible for responding to client enquiries.
• Drive sales to ensure conversion targets are achieved.
• Provide assistance in conjunction with the Sales team with the formulation of quotations for conference and events proposals covering venue, function, menu and accommodation costs ensuring revenue is maximised. 
• Complete organisation of conference activity / events from confirmation to post-event follow-up in order to ensure client satisfaction, including banquet event orders
• Liaise with other relevant departments to ensure that preparations for conferences have been made to ensure high quality and impeccable service delivery.
• Ensure we succeed in delivering customer events in order to ensure client satisfaction and repeat business.
• Drive project work to creatively improve product and service delivery
• Completion of Opera and Anais inputting along with ALL Meeting Planner sign ups and allocation of points.
• Weekly research into hotels competitors to gather information on current offers in market.
• Co-ordination of site inspection activity. 
• Assist in the maintenance of conference database of key contacts / clients. 
• Assists in preparation of weekly/ monthly reposts for Departmental tracking.
• Attend and actively participate in weekly sales and inter-department meetings.
• Strive to implement the Accor Vision and demonstrate use of Accor Values, including activations of Heartist moments
• Any other duties assigned by the Manager.

YOUR EXPERIENCE AND SKILLS INCLUDE:

• Minimum of 2 years’ experience within the hospitality, event or travel industry
• Previous experience in banquet event operations or event management within hotel environment
• Previous experience with sporting groups (not essential, preferred)
• Proficiency in Microsoft Suite – Microsoft Word, Excel and PowerPoint
• Experience using ANAIS (salesforce) Opera PMS & Opera Sales & Catering operating systems highly regarded
• Working knowledge of Lanyon (Cvent)
• Flexibility to working days/hours to suit client requirements (some weekend work may be required)
• Strong attention to detail, excellent verbal and written communication and a passion for conference and events
• Excellent problem-solving skills and the ability to ‘think on your feet’

What's on offer?

• Industry-renowned Academie Accor Hotels offering professional training and development.
• Be part of a global platform of hospitality professionals where you can belong
• Rewarding work environment with a team dedicated to building Human Connections
• Work, travel and promotion opportunities across our broad Australian network
• Discounts on worldwide accommodation, discounted food & beverage, business partnerships to improve your wellness and more

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor.

Aboriginal & Torres Strait Islander people are strongly encouraged to apply.