Sales Excellence Manager
MicrosoftFort lauderdaleUpdate time: November 1,2019
Job Description

Do you want to be a key sales leader at one of the largest cloud companies in the world at the most exciting transformative

time in the industry? Microsoft envisions a world where passionate innovators come to collaborate, envisioning what can be

and taking their careers places they simply couldn’t anywhere else. This is a world of more possibility, more innovation, more

openness, and sky’s-the-limit thinking – a cloud-enabled world.

 

Our mission is to empower every person and every organization on the planet to achieve more. This mission is ambitious and

at the core of what our customers and employees care deeply about. We have unique capability in harmonizing the needs of

both individuals and organizations. Joining Microsoft in the Enterprise Operating Unit (EOU) as the Enterprise Sales

Excellence Lead you will be advising the Enterprise Lead and coaching sales managers to build the momentum of digital

transformation for our customers and partners as well as the company itself. The Sales Excellence Lead is a senior sales leader

with exceptional relationship, solution selling and coaching skill who has a proven track record of driving growth in complex

and ever-changing business environments and market lifecycles.

 

The Specialist Sales Excellence Manager is a critical business role that looks left-right across the Enterprise business to sell

value of Cloud solutions to empower digital transformation acceleration four our customers, calling and managing risk and

upside, identifying/targeting high-value opportunities, accelerating partner co-sell, modeling our coaching culture

transformation, and translating business insights into business models that accelerate business outcomes and

customer/partner satisfaction.

Responsibilities

As a Partner to the STU Lead Running the Business you will: 

 

• Establish and drive a well-defined, predictable rhythm of the business (RoC), that enforces great discipline

in sales and consumption processes and delivers over-achievement of business results through core sales

and consumption motions

• Coach and advise on sales motions/strategies for up-sell and co-sell opportunities. Drive awareness to

product mix needed to meet targets, gain direct customers/partner insight to generate new business and

accelerate the close of existing opportunities

As a Sales Leader Coaching for Growth

• Increase the ease of doing business with Microsoft by escalating, and solving for, customer/partner issues

that impede product adoption/growth

• Leverage business insights and transformational leading indicators (TLIs) to benchmark performance and

define current and future actions needed to grow the business faster than the overall market.

• Coach for growth across the 4 customer scenarios and drive the identification of new upsell/cross-sell

opportunities

• Expand cloud penetration. Orchestrate solution-focused opportunities mapping customer challenges to

solutions and scaling through partners

As a Transformational Leader

• Partner with Area Transformation Leads, Area Capability Leads and Business and Sales Operations Team

to remove selling time roadblocks and increase seller capability and effectiveness

• Role model the internal transformation from an inspection to coaching culture. Leading sales managers to

become more effective coaches to their sellers resulting in increased individual and team capability,

employee satisfaction and collaborative selling efforts

• Coach sales managers to drive new Digital Transformation projects through business outcome selling

As a Driver of Sales Process Discipline

• Instilling sales process discipline, adherence to standards and excellence in execution while holding sales

managers accountable to quality and accuracy

• Drive integrated customer planning to exceed cloud growth targets and hold sales managers accountable for account plan quality and completeness

• Coach pipeline discipline leading to healthy coverage and infuse the proper forecast rigor, accuracy and accountability

Qualifications

Experiences Required: Education, Key Experiences, Skills and Knowledge:

  • Core Competencies: Organizational Leadership, Strong Business Acumen, Strategic Insights, Trusted Advisor, Strategic Sales Planning, Sales Team Leadership
  • Professional Competencies: Adaptability, Customer Focus, Drive for Results, Influencing Impact,Judgement, Collaboration, Executive Maturity/Presence, Value Selling, Analytical Problem Solving,Organized & Disciplined, Initiates/Embraces Change
  • Experience: 10+ years of related experience in: Senior Sales or Channel Management/Leadership Roles,Business Transformation, Coaching Solution Sales, Strategic Sales Planning, Strong Business Analysis Skills (understands financials, sales processes, scorecards and key performance indicators)
  • Education: bachelor’s degree or equivalent work experience, MBA/Masters a plus with focus on business administration, economics, finance, organizational management, business management

 

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.  We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

 

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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