Sales Manager
Creating a memorable experience in an authentic location is the essence of a Sales Manager's role at Fairmont Hotels &
Resorts. Your professionalism and knowledge of the Hotel will reflect positively in how you present the property. Building
strong relationships will create a bond, ensuring your clients will always stay with Fairmont Hotels & Resorts.

Hotel Overview:
Edmonton's "Chateau on the River"
For more than 100 years, Fairmont Hotel Macdonald has effortlessly delivered timeless luxury in the heart of downtown
Edmonton. Nestled upon the North Saskatchewan River Valley, the hotel’s charm and ever-evolving elegance has
earned it the spotlight as one of the city’s most sought-after locations. A storied past, an unparalleled present, and a
future to be reckoned with, Fairmont Hotel Macdonald has set the stage for luxury in the heart of the city. Edmonton’s
only four-diamond “Chateau on the River” offers unparalleled views of North America’s largest expanse of urban
parkland. Boasting dignified style and timeless grace, each of our 198 classically-designed guestrooms, including
specialty suites, are tastefully adorned with the finest amenities. In 2016, we forever changed the game in luxury as we
unveiled a completely re-designed Fairmont Gold & Lounge. Delivering personalized and discreet service, this hotel within
a hotel offers an unrivalled experience unlike any other the city has seen, and likely ever will. From seasonally inspired
menus to dining experiences that will satisfy any craving, see what our chefs are preparing in our Confederation Lounge
and our award-winning restaurant, The Harvest Room.

Summary of Responsibilities: Reporting to the Director of Sales & Marketing, responsibilities and essential job functions
include but are not limited to the following:

- Consistently offer professional, friendly and engaging service
- Ensure prompt and courteous service is extended to both internal and external customers
- Ensure the achievement of sales objectives on a monthly, quarterly and yearly basis
- Solicit group and/or banquet business through action plan preparation and execution
- Establish parameters, quotes and negotiate prices, confirming by written contracts
- Participate in tradeshows, conventions and promotional events within the hotel and trade related organizations
- Maintain accounts, contact, activity and business details within the appropriate software applications
- Work closely with Catering and Front Office to ensure all details of the contract were delivered and guests depart
   satisfied
- Prepare weekly, monthly, quarterly and annual reports, as required
- Balance operational, administrative and Colleague needs
- Follow departmental policies and procedures
- Follow all safety policies
- Other duties as assigned

Qualifications:
- Previous Sales experience required
- Computer literate in Microsoft Window applications and/or relevant computer applications required
- University/College degree in a related discipline preferred
- Excellent communication skills, both written and verbal required
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Visa Requirements: Must be legally eligible to work in Canada.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/