Raffles Hotels & Resorts is a collection of award-winning luxury hotels located in vibrant destinations around the world. Unique with its own distinct personality, each Raffles hotel distinguishes itself with the highest standards of product and service.

 

Raffles Europejski Warsaw, a beloved icon sitting proudly on Royal Route in the heart of Warsaw, delivers the new chapter of luxury in its extraordinary history that spans over 160 years.

The lovingly restored and reinvented hotel has 106 timeless elegant guest rooms with 24-hour Butler service, signature Europejski Grill restaurant, legendary Long Bar, a century-old heritage patisserie Lourse Warszawa, and a revitalizing oasis Raffles Spa.

 

It also acts as a showcase for the best modern Polish art, with Hotel Europejski Art Collection.

We offer excellent career development and growth opportunities for our Colleagues who have the talent, dedication, drive, and passion to be part of a leading global luxury hospitality brand.

 

Currently, we are looking for a Sales Manager

 

Your responsibilities

Selling a memorable experience in an authentic location is the essence of a Sales Manager role at Raffles Europejski Warsaw. Your professionalism and knowledge of the Hotel will reflect positively in how you present the property. Building strong relationships will create a bond, ensuring your clients will always stay with Raffles Hotels & Resorts.

 

Reporting to the Sales & Marketing Director, responsibilities and essential job functions include but are not limited to the following:

Consistently offer professional, friendly and engaging service

Ensure prompt and courteous service is extended to both internal and external customers

Maintain accounts, contact, activity and business details within the appropriate software applications

Work closely with other Departments to ensure all details of the contract were delivered and guests depart satisfied

Ensure the achievement of sales objectives on a monthly, quarterly and yearly basis

Establish parameters, quotes and negotiate prices, confirming by written contracts

Develop business leads for the Hotel on weekly basis

Solicit group, transient and/or banquet business through action plan preparation and execution

Attend hotel client events and local community business events and networking

Participate in tradeshows, conventions and promotional events within the hotel and trade related organizations

Update management on guest arrivals to provide excellent service to all of them

Prepare weekly, monthly, quarterly and annual reports, as required

 

Our requirements

Minimum two+ years’ experience in hotel operations, related to or preferably in corporate and/or MICE sales

Convey a high level of understanding of the importance of attention to detail

Must possess a professional presentation

Previous Property Management System experience required

Computer literate in Microsoft Windows applications required

University/College degree in a related discipline preferred

Strong interpersonal and problem solving abilities

Highly responsible & reliable

Ability to work well under pressure in a fast paced environment

Ability to prioritize, organize work assignments and follow-up

Ability to be a clear thinker, analyze and resolve problems with good judgment

Ability to work cohesively as part of a team

Ability to focus attention on guest needs, remaining calm and courteous at all times

 

Visa Requirements: Must be eligible to work in Poland

 

About Accor

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS