Maintains account, contact, activity and business details within Opera S&C according to Fairmont standards

 

Upon closing, coordinates and follows up with convention services, catering and/or other hotel departments to ensure delivery of hotel’s promised services

 

Prepares weekly, monthly, quarterly and annual reports, as required

 

Exceeds personal sales goals on a monthly, quarterly and yearly basis

 

Solicits group, transient and/or banquet business through action plan preparation and execution

 

Independently responsible for achievement of objectives, as outlined in the action plans

 

Determines and recommends prospective customers from market information and resources

 

Participates in the d.a.r.t. Referral Program with goal for referring business to sister hotels/brands

 

Within established parameters, quotes and negotiates prices, confirming by written contracts

 

As directed, participates in tradeshows, conventions and promotional events  and trade related organizations

 

Maintains positive relationships with all guests, vendors, colleagues and global sales network