Job Responsibilities: Generates knowledge on the customer's specific strategy and its political and business environment. Analyses customer's markets, position and needs and investigates for specific business opportunities for customer related product and service portfolio. Defines and implements account business plans (3 to 5 years). Prepares customer contacts and builds and maintains a sound customer focused network, on all relevant hierarchical levels. Builds value oriented offers. Generates client specific products and service portfolio concepts, if suitable across all services of a business. Initiates, facilitates and contributes to contract negotiations for products, projects and service or solution assignments. Manages customer complaints as point of escalation, if necessary. Is responsible for an annual Order Intake from key accounts At Siemens, we value diversity as the inclusion of and collaboration of different thinking, background, experience, expertise and individual qualities across all organization levels and dimensions. We encourage and support our employees to develop their personal skills and strengths, regardless of gender identity, nationality, age, religious beliefs etc... We believe diversity strengthens our innovative capacity, unleashes the potential of Siemens’ employees and thereby directly contributes to our business success. Organization: Smart Infrastructure Company: P.T. Siemens Indonesia Experience Level: Experienced Professional Full / Part time: Full-time