Coordinator
You are a multi-tasker and are able to work independently, performing a wide range of complex and confidential administrative duties to support your team. You communicate well with all contacts, anticipate and resolve issues, and update team your various projects.
 

Sales Coordinator  

 This position is designed to provide administrative support to the Sales Teams by internally servicing sales customers and offer support to all Sales and Marketing colleagues as needed.  

 

Hotel Overview: 

Be a part of the historic castle on the park, The Plaza, A Fairmont Managed hotel, a timeless landmark capturing memories since 1907. Located in the heart of midtown, The Plaza now features 282 luxury hotel rooms and suites, the elegant Champagne Bar and stylish Rose Club, as well as the legendary Palm Court, New York City’s premier destination for afternoon tea. The Plaza offers the Five Diamond standard of excellence and sophistication while offering an authentically local and unrivalled experience for our guest.

 

 

Summary of Responsibilities:

Reporting to the Director of Sales, responsibilities and essential job functions include but are not limited to the following:

• Consistently offers professional, engaging, and friendly service
• Provide administrative duties as required (i.e. typing, filing, answering phones, taking messages, daily entertainment calendar, etc. to assigned sales personnel).
• Qualify general inquiries, respond personally, and directs to appropriate Sales Manager. 
• Maintain DART referral log and assign leads based on Sales Deployment and administrate all proposals and contracts for all bookings.
• Responsible for managing the Fairmont Famous/STEP programs for The Plaza.
• Respond to inquiries from established and prospective customers in the absence of direct Sales Managers.   Handle inquiry, prospecting and other client development based on Sales Team Deployment in support of individual booking goals. 
• Prepare daily show rooms and escort general inquiries on site inspections.
• Maintain current sales and promotional literature and have a complete knowledge of hotel's services and facilities.
• Assist Sales Managers with sales trip preparation to include typing trip itineraries, organizing and preparing collateral, creating presentations, preparing photos, giveaways, customer gifts and ship ahead to destinations. Complete Sales Manager’s expense reports post trip and submit to DOMS and accounting for payment.
• Work with Director of Sales and assigned Sales Manager in establishing and executing goals and monthly/quarterly/annual action plans.
• Coordinate with other departments within the hotel to ensure the distribution of pertinent information to all departments and maintain an orderly working environment.
• Prepare and disseminate weekly, monthly, quarterly and annual reports as required.  As directed, assist with the compilation of competitive intelligence information. Attend all Sales meetings. 
• Other duties as assigned.

 

 

Qualifications:

 

• College degree preferred, and/or 2 years of industry related experience with 2 years of sales equivalent experience.  
• Excellent presentation, writing skills, and computer literacy including Microsoft Office Suite, Excel, Powerpoint. Opera and Property Manager experience preferred.
• Ability to assume Opera Sales & Catering Key Operator responsibilities and operate all technological equipment in the office.
• Must have strong interpersonal skills with attention to detail and organization is a must.
• Self-motivated, requiring minimal supervision in a fast moving environment.
• Problem solver and ability to think “outside the box”.
• Analytically strong with proven ability to demonstrate data interpretation.
• Must be able to work with and understand financial information and data, and basic arithmetic functions.
• Understanding of related expenses preferred.
• Minimal supervisory experience an asset.

 

 

      Physical Aspects of Position (include but are not limited to): 

 

• Long hours sometimes may be required. 
• Sedentary work – Exerting up to 10 pounds of force occasionally, and/or negligible amounts of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. 
• Periodic travel may be required

 

Visa Requirements: Must be legally authorized to work in The United States.

 

What is in it for you:

 

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
  
  What you will be doing:
• Organize and implement administrative systems & procedures, and perform necessary support duties
• Serve as a principal source of information for the team
• Prepare and maintain your department’s records
  
  Your experience and skills include:
• Excellent interpersonal and communication skills
• Ability to prioritize work in an environment with multiple interests
• Ability to handle complex and confidential information with discretion
• Competency using a variety of computer softwares
  
  
  Our commitment to Diversity & Inclusion:
  We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
  
  Why work for Accor?
  We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
  By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

   

   

  Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS