1.  Weekly call with customer managing forecast, inventory; Analyze customer’s demand and request for supply allocation to close Customer’s demand & Sales Forecasts gaps.  

2. Work with sales team to bring in the right Qty and mix of supply to support the Sales Forecast

3. Validate and process orders in SAP, daily review backlog and ensure smooth delivery & timely supply arrival into the HUBs or arrival into customer directly;

4. Liaise with supply team to secure supply and manage customer pull-in, push-out requirements;

5. Ensure Monthly & Quarterly Volume Targets are met.

6. Deal with day to day customer enquiry and escalation and work with internal teams to address the customer concerns;

7. Operational model optimization: Arrange shipment on most cost efficient modes – e.g.  Trucking/Ocean. Encourage full pallet to ship to customers;

8. Monitor Risk of Loss lag days to avoid Revenue recognition reversal; And arrange direct shipment for revenue recognition purpose;

9. New customer set up,  

10.  Cope with internal audit process for quarter end revenue recognition testing;

1. SAP skill; 

2. Good communication;

3. English is a must; 

All your information will be kept confidential according to EEO guidelines.