Sales Ops Enablement Specialist, APJ

Location: Singapore

Reporting to: Sales Operations Manager, APJ

Type: 1 Year Contract

The Sales Ops Enablement Specialist, APJ is supporting the overall CRM transformation project and contributes to drive best-in-class commercial sales excellence.

Job Description

• Drive greater visibility into CRM system usage/adoption by identifying user-based metrics enabling organization to measure commercial productivity and ROI of investments
• Drive working sessions with divisional and country stakeholders to identify business requirements, milestones and timelines
• Engage cross functional Subject Matter Experts (SMEs) to produce detailed mapped processes, functional requirement documents and assumptions to close the gap between business expectations and designed solution
• Initiates and contribute to overall sales force enablement with new initiatives that drives sales efficiency and effectiveness within CRM transformation project or any other development of sales tools
• Communicates regularly to country CRM users on upcoming changes and enhancements to CRM functionalities
• Responsible to understand CRM transformation data migration criteria and drive data quality within CRM for the region throughout the implementation
• Support team lead in implementation of CRM transformation project deliverables
• Work closely with project teams (e.g. global sales operations, integration office) and other functional teams to ensure APJ region meets timelines and requirements
• Perform other related projects/functions as required by the team lead
• Ability to travel within Asia Pacific for 20% of the time

Requirements

• Degree in Business/Economics or other related field. Exposure in MNC working environment.
• 5 to 7 years’ experience in Sales Operations.
• Experience in CRM migration project a strong plus.
• Ability to adapt, react and managing to fast changing environments and requirements
• Excellent analytical skills, supported by a strong attention to detail.
• Must- have skills: Microsoft office suites and process mapping software
• Self-starter is a strong plus
• Comfortable communicating with country teams within region.