About the Role

Asia Miles, Asia’s leading travel and lifestyle rewards programme, now is looking for a Sales Operations Executive.

The successful candidate will be part of our Sales Excellence team under Partnership & Business Development Department to provide operations support to the Department.

Key responsibilities

• Manage sales order management system, including contract archival and data management in SAP and other internal systems
• Work with Finance Department and Business Development team to collect the overdue payment from our partners
• Assist in partner migration and manage their on-boarding process into a new partner portal
• Handle enquiries from the partners
• Assist to prepare, format and edit agreements and other documents into the system
• Compile reports on sales performance, Return on Investment, etc.
• Support the formulation and implementation of effective operations workflows and processes and drive continuous improvement
• Prepare the briefing note documents to our service team
• Perform other ad-hoc duties as assigned

Knowledge, Skills & Qualifications

• Bachelor degree in any discipline, Business Administration or Logistics is preferred
• Minimum of 2-3 years working experience in sales operations or/and customer service
• Proficient in MS Office, skilful in Excel
• Customer-oriented with excellent communication skill
• Good numerical skill and strong attention to details
• Ability to work under deadline pressure while maintaining a positive, professional attitude in a very fast-paced environment
• Good command of spoken and written English, Chinese and Mandarin

Asia Miles is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful.

All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.