This is an external staff position. Your employer will be a third-party supplier, in service for Microsoft
The Sales Operations Specialist is expected to raise sales efficiency, sales productivity and process compliance locally by means of consulting with the sales teams and implementing best practice sales operations processes. The Specialists partner with Segment Leads, Sales Managers, Business Program Managers and the Finance Team and the Area Reporting Team. They scale by driving standard platforms & tools, streamlining business and sales processes, and delivering Subsidiary & Segment level analytics. Sales Specialists deliver reports and provides business insights that enable a “One Microsoft” approach, agility, and results aligned with business priorities.
Responsibilities
This role’s role primary accomplishments include:
- Data analysis and tool support (50%):
- Data analysis and ROB management – account analysis, adoption of standardized reporting and BI budget and pipeline control.
- Tool and sales and programs support
- Delivering actionable strategic insights & ideas on executing the forecast, segment KPI´s
- Business operations (50%):
- Business insight/development = challenge/partnering with segment leaders on business discussions based on data and process guidance
- Participating on customer planning & predictions, quota or target settings and strategic account planning
- Sales Programs & Support
Qualifications
- Experience with delivering end-to-end data analysis – background in Sales Operations, Business Planning and/or Finance
- Familiar with financials, pipeline, scorecard, and other internal measurement tools
- Exposure & cross-functional stakeholder management history
- Focus on providing process optimization by understanding the desired business outcome
- Delivery of standards which enable speed, efficiency and scale in the business
- Proven communication and collaboration skills
- Functional (Partner, Services, Sales, Marketing) knowledge preferred
- Education: Bachelor, MBA/Masters a plus with focus on economics, finance, organizational management, business management
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