Role Summary:
The Sales Operation Specialist is responsible for process of ITO (inquire to order) stage, in order to support the sustainable growth for business and meet customer requirement.

Essential Responsibilities:

• Set up and implement operation mechanism and policies
• Drive order/sales forecast and execution;
• Build up processes & database to generate management reports.
• Ensure tender compliance and improve the efficiency
• Implement account and territory management
• CRM system (SFDC) platform build up and maintenance; Set up or customize e-platform to meet business requirements.
• Coordinate cross-function teams to resolve customer issues & complaints, and improve NPS (Net Promoter Score)
• Conduct operation related trainings to sales team
• Other tasks assigned by the direct Manager

Qualifications/Requirements:

• Bachelor’s Degree or above
• 3 years or above of related work experience; Be excellent at Data analysis; Have experience of Project management or system Implement.
• Adaptive in different culture and environment; Willing to take challenges and drive changes;
• Good command of SFDC and other Office tools
• Good interpersonal and communication skills, strong sense of urgency and self-motivation;
• Proven ability to deliver agreed result with strong execution power;
• Be external-focused, clear thinking and collaborative;

Desired Characteristics:
1. Strong oral and written communication skills.
2. Strong interpersonal and leadership skills.
3. Ability to influence others and lead small teams.
4. Ability to work independently.
5. Strong problem solving skills.

About Us:
GE (NYSE:GE) drives the world forward by tackling its biggest challenges. By combining world-class engineering with software and analytics, GE helps the world work more efficiently, reliably, and safely. GE people are global, diverse and dedicated, operating with the highest integrity and passion to fulfill GE’s mission and deliver for our customers. www.ge.com

Locations: China; ShangHai; Shanghai