The Research and Safety Market Division (RSD) is building a bridge between business and science as the industry's definitive single source for a comprehensive range of laboratory equipment, chemicals, instruments, life sciences reagents, and consumable supplies. This also includes safety-related products like cleanroom and controlled-environment supplies; personal protective equipment (PPE); firefighting, military, and first responder equipment and supplies; and environmental monitoring and sampling equipment.
 
Our Inside Sales Representative is responsible for the sales of research products and services primarily by using the telephone; but also using email, Internet, and other technology within a defined territory. The Inside Sales Representative is responsible for serving customers engaged in pharmaceutical, biomedical, chemical, and other fields of research and development, as well as quality assurance labs such as in food and environmental testing. The Inside Sales Representative maintains effective customer relations, develops opportunities for growth within an existing customer base, and assures market penetration and profitability while achieving sales and profit forecasts.
 
Location/Division Specific Information
 

• Hanover Park, IL

• Bachelor’s degree, preferably in the sciences or equivalent work experience.

• Develop and maintain effective customer relations with purchasing and end user within assigned territory
• Independently make decisions, but also utilize available resources to meet customer needs and work effectively with cross-functional team of supplier and internal resources; Seeks out broader relationships within the account to help facilitate networking and prospecting
• Perform sales calls and vendor relations with all customers and potential customers in the assigned territory primarily by phone, but face-to-face customer meetings may be required
• Researches competitor and industry activity and keep informed of new products/services and other general information of interest to customers incorporating this data into the business plan; Introduce new products and services
• Manage pricing and negotiates within territory to control profitability
• Maintain accurate reporting, records, and files necessary for proper management of territory
• Communicate with supervisor any customer issues or potential problems, perform other tasks assigned by manager
• Inform customers of supply and price trends and assist in inventory control, consults with customers
• Positively represent Thermo Fisher Scientific at all times throughout customer locations

• 2+ years sales experience OR lab experience
• Strong interpersonal, oral and written communication and presentation skills
• Proven record of establishing goals and achieving results
• Computer proficiency in MS Office and the internet
• Must possess a strong desire to serve the customer
• Must deliver excellent customer service
• Must possess the organizational skills to multi-task and meet deadlines as needed
• Must be willing to travel to customer locations, if needed
• Demonstrates the Thermo Fisher values (The Four I’s) – Integrity, Intensity, Innovation, and Involvement

 
Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $25 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, improving patient diagnostics and therapies or increasing productivity in their laborat ories, we are here to support them. Our global team of more than 75,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services and Patheon. For more information, please visit www.thermofisher.com.