Sales Support Manager
LenovoBuenos aires city, buenos aires autonomous city, argentinaUpdate time: April 21,2021
Job Description
Position Description:
About Lenovo:
Focused on a bold vision to deliver smarter technology for all, we are
developing world-changing technologies that create a more inclusive,
trustworthy and sustainable digital society. By designing, engineering and
building the world’s most complete portfolio of smart devices and
infrastructure, we are also leading an Intelligent Transformation – to create
better experiences and opportunities for millions of customers around the
world. Join us in defining our world of tomorrow and creating smarter
technology for all!
Who You’ll Work With:
At Lenovo, we manufacture one of the world’s widest portfolios of connected
products, including PCs (ThinkPad, Yoga, Lenovo Legion), tablets, smartphones
and workstations as well as augmented and virtual reality (Mirage,
ThinkReality) and smart home/office solutions, software and services. Lenovo’s
data center solutions (ThinkSystem, ThinkAgile) are creating the capacity and
computing power for the connections that are changing business and society.
The Inside Sales Support Manager will manage a local team of Sales Support
Representatives that are responsible for the sales operations of our US inside
Sales Team based in Morrisville, North Carolina. The candidate will lead and
manage the day to day activities for the Inside Sales Support Team as well as
assisting with all post-sales related tasks and a variety of pre-sales related
tasks to ensure the team provides the expected value add to the sales teams.
The Manager will also be responsible for:
\- Hiring local sales support team
\- Motivating the team to exceed all business objectives
\- Help the team understand when and how to balance the needs of the business
with the needs of the customer to achieve the best outcome for all parties
involved
\- Monitor performance in all areas accordingly and deliver feedback to reps
and management team
\- Provide ongoing coaching and personal development guidance
\- Work cross-functionally, act as a liaison between the operations team,
credit, AR, supply team, etc. if any issues arise
\- Escalate any issues that require urgent attention
\- Act as a funnel of communication from the sales support team to the
management team
\- Perform ongoing process engineering and re-engineering to increase team
efficiencies
**Please submit resumes in English to be considered.**
Lenovo is an Equal Opportunity Employer committed to diversity and inclusion,
and we are pleased to provide accommodation(s) during the recruitment process.
Should you require accommodation at any time throughout the recruitment
process, please indicate this on your application/cover letter or directly to
the recruiter, and we will partner with you to meet your needs.
#### Position Requirements:
Minimum Requirements:
\- BS or BA degree or equivalent professional work experience
\- 2+ years previous sales team/sales support team leadership and/or
management required
\- Fluency in English is a must
Preferred Qualifications:
\- PC Industry/IT Hardware sales/sales support preferred
\- Excellent communication, collaboration skills, and ability to influence
others
\- Ability to adapt to change quickly and easily
\- Coaching and mentoring skills highly desired
\- Knowledge and expertise in Lenovo processes a must.
\- Time management, prioritization, workload balancing
We are an Equal Opportunity Employer and do not discriminate against any
employee or applicant for employment because of race, color, sex, age,
national origin, religion, sexual orientation, gender identity, status as a
veteran, and basis of disability or any other federal, state or local
protected class.
We are an Equal Opportunity Employer and do not discriminate against any
employee or applicant for employment because of race, color, sex, age,
religion, sexual orientation, gender identity, status as a veteran, and basis
of disability or any federal, state, or local protected class.
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