Sales Support Specialist
ABBShanghaiUpdate time: October 21,2020
Job Description

Take the next step in your career at ABB, working in a team that is dedicated to creating a future where innovative digital technologies allow greater access to cleaner energy.

For our Marketing, Sales and Product Management team, understanding the full potential of our technology and the trends in our markets is highly rewarding. In addition, helping customers all over the world improve efficiency, save resources and reduce emissions gives our work a powerful sense of purpose.

ABB Energy Industries drives growth for customers while supporting safe, efficient and profitable operations with strong global execution capacity, an extensive service footprint and capabilities, and innovative digital leadership.

You will support the Sales organization and customers throughout the proposal process by preparing technical descriptions of the applied products and technology, determining costs, preparing final documentation, and serving as a key technical resource in the assigned area and you will be reporting to Sales Support manager.

Your responsibilities

  • Undertaking sales technical support responsibilities, and providing technical support in digital factory, the power generation and water business automation fields.
  • Supporting sales to determine the most technically suitable and cost-effective solutions and preparing high-demand quotations.
  • Providing technical support during technical meetings, product demonstrations and negotiations, and provide training related to products, solutions, and services.
  • Preparing of technical bids, technical clarification and Q&A, project quotation and contract technical negotiation.
  • Providing information to the risk review process in accordance with ABB policies and participating in risk review and evaluation.
  • Analyzing customer needs and competitor's quotations through general market information and information provided by sales organizations.
  • Working closely with engineering, R&D, and project management departments to optimize technical solutions.
  • Living ABB’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background

  • A bachelor’s degree or above in automation, electrical or thermal engineering.
  • More than 5 years of work experience in automation or IT technology, digitalization.
  • Must have served as a senior expert in the electrical or automation category.
  • Must possess strong teamwork and communication skills.
  • Fluency in English, written and spoken.
  • Must adapt to flexible working system and frequent business trips.

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