Sales Support Specialist Education
LenovoBogota, d.c., colombiaUpdate time: March 22,2021
Job Description
Position Description:
• Inactive customer coverage / Opportunity identification
• Support KAM in current/active customers’ requirements
• Understand customer needs and requirements
• Build competitive offerings (HW, SW, Services)
• Feed company tools as CRM and customer experience
• Maintain updated opportunities for weekly forecast reviews
• Work with all personnel and outside contacts to satisfy clients and achieve
company goals
• Take care of customer experience
• Delivery status follow up
• Loading purchase orders
• Coordinate with operations and logistics customers deliveries
• Coordinate billing needs and credit request
• Opportunities development follow up
• Operative support of the segment (certifications, datasheets, P/N creation,
supplier registration…)
• Products end of warranty follow up to send unsolicited proposals
• Customer demos delivery and return control
#### Position Requirements:
• Proven 2-3 years of sales support
• Excellent verbal and written communications skills
• Strong listening and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• English speaking, writing and listening
We are an Equal Opportunity Employer and do not discriminate against any
employee or applicant for employment because of race, color, sex, age,
religion, sexual orientation, gender identity, status as a veteran, and basis
of disability or any federal, state, or local protected class.
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