Join Eaton’s Information Technology team and help positively impact our business through leading technologies, exciting and challenging enterprise projects and new platforms. We are currently seeking an IT SalesForce Architect to join our Applications, Product and Platform Center of Excellence (APPCOE) team. No relocation is being offered for this position. The candidate will be based at any Eaton facility in the US. If the candidate resides within 50 miles of Beachwood, Ohio, the candidate must work at that site. If the candidate resides more than 50 miles away from Beachwood, Ohio, the candidate will work from a remote Eaton facility or an approved home office. The IT SalesForce Architect will build, design, deliver, maintain, and update technology, platform, and system solutions to implement the Salesforce roadmap and vision using Salesforce Cloud, Service Cloud, and Salesforce Communities. This role will establish the integration framework between Salesforce and Eaton enterprise systems. This role will use the enterprise architecture design and best practices of Salesforce multi-tenant cloud architecture to implement these solutions. The IT SalesForce Architect will lead as a "technology expert" working closely with the program teams, other IT teams, as well as with the development team to drive scalable, reliable and modular solutions. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours. In this role: You will provide input as a subject matter expert and leader to platform and system design, development, and implementation by partnering with Program Management, Functional Analysts, QA, Project Management teams to drive the success of program roadmap. You will work with program and project managers and functional analysts to maintain architectural integrity of the application by guiding individual solution designs You will lead the overall effort and work with resources across functions to deliver technology, platform, and system solutions to meet customer requirements, providing solution options, making recommendation, and highlighting operational or security risks, as well as providing alternative options. You will create platform’s long-term vision, program roadmap, high-level and detailed architecture You will define tuning and configuration parameters/settings for technologies, platforms, and systems to meet customer and operational requirements. You will develop custom applications and interfaces while providing hands-on technical assistance. You will troubleshoot essential implementation issues and demonstrate ability to drive to a successful resolution. You will document technical specification, design, and architecture papers. You will lead lifecycle management activities for technology, platform, systems, and related documentation to ensure operational health and security. You will partner with Salesforce customer success and Square to maintain ongoing technical relationship papers. You will understand how to deal with Controlled Unclassified Information (CUI) & other forms of controlled data with Salesforce in online and offline scenarios (i.e. ITAR, DFAR, EAR, GDPR, EUMIL, UKMIL, etc.). When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Qualifications Basic Qualifications: Bachelor’s degree from an accredited institution Minimum 7 years of enterprise experience, including implementation experience with one or more common enterprise software solutions (e.g. CRM, ERP) Minimum 2 years’ experience as an Architect in a mid to large sized organization leading projects Minimum 4 years’ experience as a hands-on developer and architect within the Salesforce domain with experience delivering complex projects Candidate must be authorized to work in the US on a continuous basis without company sponsorship This position requires use of information or access to hardware which may be subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee. Position Criteria: Deep knowledge on implementing end-to-end Salesforce solutions using Configuration and Customization - APEX Class, Triggers, Visualforce pages, Lightning components etc. Deep knowledge on automating business processes using Salesforce automation tools, such as Process Builder, Workflows, Formulas, Flow, Assignment Rules and email Alerts. Deep knowledge on integrations using Salesforce using REST, SOAP APIs, oAuth and Single Sign-On. Deep knowledge of migrating changes from development to test to production environment(s) using CI technologies like Salesforce DX, Jenkins and ANT Exposure to several layers of technology solutions: hardware, application administration, application development, support, etc. Experience implementing solutions by mapping customer's business processes to Salesforce.com features like Sales Cloud, Service Cloud, CPQ, and Communities Hands-on experience with Salesforce Apex, Lightning, Triggers, Batch, Visualforce, SOQL, SFDX, OOP Concept, DevOps Stack (Jenkins, Ansible for CI / CD), and Ant Migration tool Experience integrating Salesforce.com with other systems using middleware such as MuleSoft, SOAP, REST, Web Services, XML, Direct API Calls, and SOA/Integration technologies Familiarity with platform authentication patterns (SAML, SSO, OAuth) An understanding of important design patterns and large data volume limitations and best practices Knowledge of applicable data privacy practices and laws Preferred Qualifications Bachelors or Master’s degree in a technical discipline such as: B.S. Comp Science / Mathematics / Engineering Eaton provides a competitive total rewards package commensurate with applicable skills, knowledge, and experience and consistent with internal and external market practices. The annual salary range for this role is $92,300 - $163,600 a year, with flexibility based on experience and skill level. At Eaton, we know that good benefit plans are important to employees and their families. In addition to a competitive base salary, Eaton provides various Health and Welfare benefits as well as Retirement benefits. Click here for more detail: Eaton Benefits at a Glance. We make what matters work. Everywhere you look—from the technology and machinery that surrounds us, to the critical services and infrastructure that we depend on every day—you’ll find one thing in common. It all relies on power. That’s why Eaton is dedicated to improving people’s lives and the environment with power management technologies that are more reliable, efficient, safe and sustainable. Because this is what matters. We are confident we can deliver on this promise because of the attributes that our employees embody. We’re ethical, passionate, accountable, efficient, transparent and we’re committed to learning. These values enable us to tackle some of the toughest challenges on the planet, never losing sight of what matters. Job: Information Technology Region: North America – US/Puerto Rico Organization: Corporate Sector Job Level: Individual Contributor Schedule: Full-time Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: Yes Does this position offer relocation?: No Travel: Yes, 10 % of the Time